The role of a software QA Engineer in Delivering a High-Quality Product

If you are a detail-oriented person that has a knack for understanding software user behaviors, taking on a software quality assurance (QA) engineer role may be just the tech career path for you to pursue.

In Sales.Rocks, we are lucky to have one of the most comprehensive software QA engineers — Dejan. He has been a part of our team for almost 6 months making sure that Sales.Rocks sales and marketing enablement platform works flawlessly.

Taking on the role of a software QA engineer for Sales.Rocks, Dejan is responsible for:

• Product testing and identifying deficiencies
• Investigating product quality in order to make improvements to achieve better customer satisfaction
• Planning, creating and managing the overall Quality Planning strategy
• Collaborating with the Product Development team to ensure consistent project execution
• Suggesting solutions to identify any product problems

In this article, Dejan shares his challenge and the necessary skills for delivering a high-quality product.

Dejan, having the role of a software QA engineer, can you elaborate on your beginnings at Sales.Rocks? What was your first impression when you came in contact with this sales and marketing enablement platform?

When I was first introduced with the Sales.Rocks platform, for a moment I was so confused because I wasn’t sure what it was. It took me a while to realize that this platform was an exceptional combination of tools, processes, content and information needed by sales and marketing teams to interact with customers, increase sales and thus, lead to business growth.

Sales.Rocks is still a brand new platform, but it is making stunning progress. How is the role of a software QA engineer contributing to this?

What is the main challenge you face as a QA engineer?

What are the necessary skills that a software QA engineer role needs to have in order to be successful in product testing?

Many people think that testing is just clicking on the mouse, but they are wrong. In reality, the role of a software QA requires a lot of planning, creating tests, and continuous communication with the development team and the product owner in order to learn as much as possible for conducting the product testing.

Why is the quality of data important nowadays?

In this data-driven world, how would you understand or stay in touch with a customer without data quality? Nowadays, finding key information about current and potential customers is easier than ever, but data is only useful if it’s high-quality. This encompasses data completeness, uniqueness, timeliness, validity, accuracy, and consistency.

What does Customer intelligence (CI) mean to you?

Finally, where do you see this product in the future?

With the fast growing pace that we currently have, I can see all three modules (Bulk, Batch, Sales+) fully developed, functional and delivering actual and accurate data. In the end, I see Sales.Rocks as leader in the SaaS industry.

Originally published at https://blog.sales.rocks on June 21, 2019.