ReaplyThe Ultimate Guide to Turning Customer Reviews into a Million-Dollar Growth Engine”🚀 What if your customer reviews could fuel your business’s next million-dollar growth? Here’s how businesses are doing it — step by step.12h ago
Leena ChitnisUberEats Has Awful Customer Service And Here’s Why That’s ImportantAs a CEO, I learn every day what constitutes bad and unethical companies. Today, it was Uber Eats that taught me what absolute shit…Jan 291Jan 291
Shep HykenWhy Employee Experience Drives Customer SuccessIn a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, “Companies that put…1d ago1d ago
ReaplyThe Ultimate Guide to Turning Customer Reviews into a Million-Dollar Growth Engine”🚀 What if your customer reviews could fuel your business’s next million-dollar growth? Here’s how businesses are doing it — step by step.12h ago
Leena ChitnisUberEats Has Awful Customer Service And Here’s Why That’s ImportantAs a CEO, I learn every day what constitutes bad and unethical companies. Today, it was Uber Eats that taught me what absolute shit…Jan 291
Shep HykenWhy Employee Experience Drives Customer SuccessIn a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, “Companies that put…1d ago
OluwaBukolaFrom Scammed to Sick: How to Handle Customer Success Drama Like a Pro (without losing your cool)A few months ago, I had a wild encounter with an Instagram vendor that left me shaking my head. Not only was she rude, but she turned out…2d ago
Joseph ThomasSalesforce Service Cloud Voice - Part 1: IntroductionRecently, I got the opportunity to work on Salesforce Service Cloud Voice. This has been quite a steep learning curve. One thing I noticed…Apr 9
Tony YuUnlocking Growth: Advanced Customer Segmentation Model for Retail SuccessThis article provides the framework for in-production customer segmentation model used in billion-dollars retail businesses. Code…1d ago
