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Scallop App: Onboarding Guide

This simple guide will take you through each step of the KYC process in order to make sure that you successfully onboard the Scallop App!

KYC Process

Please note: Scallop is a banking application and all sign ups — whether for banking accounts or wallets — must adhere to the KYC process. Therefore it’s important that you supply the correct information into the correct headings as the information will need to be verified against legal records.

Step 1) Select your Country of Residence and the country for which you have residential proof.

Step 2) Select the product that you want to sign up for first: Banking Account, Software Wallet or Hardware Wallet.

Step 3) We’ll need your basic details to start with. Fill out your full name and input your date of birth.

Step 4) Next is your residential address. Please provide the address that matches your document proof.

Important note: Please only input specifically what each heading asks, even if you usually write your address in a different format. The verification process will automatically cross-check your information against a database of records and therefore it’s important that each heading is correctly answered.

Step 5) Please tell us details about your financial circumstances. How much you earn, your investment experience, source of funds and how much you would like to initially deposit.

Step 6) Create 2 security questions to which only you will know the answers.

*If your KYC is rejected, you will be asked to submit relevant documents that prove the information that you submitted, within 3 working days. Once the time period is over, you will no longer be able to apply again for banking or crypto services.

** Android users that have already downloaded the app can still complete the KYC process, however will need to delete and re-download the app again, once it is live on the Google Play Store. Users will be able to login with the same details as per your sign up. Similarly, iOS users will soon be able to download the Scallop app from the App Store. Please stay tuned to our announcement channel for the imminent notification of its release.

About Scallop

Scallop is an innovative fintech ecosystem for users who want a faster, more efficient way to manage their crypto + fiat in a single place securely. Our mission is to bring digital assets into mainstream use and bridge the gap between decentralised and traditional finance.

Scallop allows users to buy, sell and leverage digital content using a built-in NFT marketplace synced with accounts, providing an extra layer of security and peace of mind. They also can earn the best interest rates from DeFi protocols like Compound and Aave with all the utility and none of the complexity. For more information visit

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One-stop solution for both banking services and crypto DeFi services

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Karampal Singh

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