One Happy Customer

The third item in my 2022 work mantra is to “Make One Happy Customer, Then Another”. What does this mean?

Photo by Austin Schmid on Unsplash

The entrepreneurial training I took last year made a distinction between making a customer happy and making a happy customer. Making a customer happy is an emotion that can be a fleeting state. Making a happy customer implies a more permanent state. There is also the suggestion that a customer who is happy gets what they want…



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store