Alexa Troubleshooting | Alexa Helpline Number +1–800–795–6963 | Alexa Not Working

In just one simple command, Alexa can control Amazon Echo smart speakers and other connected smart home devices easily. We all know that Alexa and Echo always work together, but it happens most of the time that Alexa Stopped Working because of one or other reasons. Hence, we are going to tell you some common Alexa troubleshooting methods.

We would like to inform you, you can apply all the below-mentioned steps to resolve different Echo devices like Echo, Echo Plus, Echo Dot, Echo Studio, and Echo Show.

For an immediate solution, you can dial the toll-free Alexa Helpline Number anytime you want. So, pick your phone and call the experts on this number now +1–800–795–6963.

Complete Alexa Troubleshooting And Alexa Issues

A number of reasons could be responsible for why your Alexa Dot Not Responding. There could be a simple culprit, like an internet connectivity issue or a power outage. Or else, you may have not grouped the Echo devices in the proper way.

Also, a weak wifi connection could be responsible for the Alexa Offline issue. In addition to it, it may be possible that voice-recognition glitches could be responsible why Alexa Having Trouble Understanding the commands.

We are going to tell you some best troubleshooting methods to resolve a number of Alexa issues.

Alexa Troubleshooting When Alexa Not Responding

If you have recently noticed that your Alexa Not Responding in the proper manner. Here are some of the Alexa Troubleshooting steps:

1. Check the Internet And Power Connection: There are chances that your internet is not working anymore or else, the Echo device is not plugged in correctly. This is the reason why Alexa Echo Dot Not Responding to Voice.
2. Turn ON the Microphone Button: You may have forgotten to turn ON the microphone button. This is why your Alexa Echo Dot Not Responding to any of your commands.
3. Connect Echo & Smartphone to the Same Network: It is a must to connect both the app and Echo device to the same Wi-Fi network.
4. Move Echo Device to the Wifi Range: Alexa Device is Unresponsive because of the distance between the Echo and router. So, put the Echo device close to the router.

Troubleshooting When Alexa Won’t Connect to Wifi

If there is an orange color light on your Echo device then it means that your internet isn’t working properly.

1. Check Your Wifi Connection: You must check the wifi connection if your Alexa Won’t Connect to Wifi. Your wifi may go down and hence Alexa Device Offline.
2. Restart the Alexa-enabled Device: Turn Off the Alexa-enabled device and remove the power plug. Now, wait for 10–20 seconds and reconnect the adapter again. Turn ON the Echo and check if Alexa Troubleshooting works or not.
3. Restart the Modem and Router: Most of the time a restarting resolves the issue easily and quickly. So, you need to restart the modem and router to complete Amazon Echo Troubleshooting.
4. Check the Wifi Password: Check the password of your wifi and update it from the Alexa app if found wrong.

How to Fix When Alexa Calling Not Working?

If your Alexa Calling Not Working properly, follow these given Alexa Troubleshooting steps.

1. Verify the Contact Information: Make sure that you’re calling the person who is on the contact list already.
2. Check Your Wifi Connection: Check your wifi connection, if your Alexa calling is not working properly. If required, fix the wifi connection and then make a call again.
3. Restart the Alexa App: As we have mentioned already, simple restarting often resolves the issue in a short time.

Conclusion

If your Alexa Not Working properly then dial the given toll-free Alexa Helpline Number i.e +1–800–795–6963. In this guide, we have mentioned a few Alexa Troubleshooting steps that will help you to make your Echo start working again.