Understanding How the SUPR-Q Impacts the NPS

Kayla J Heffernan
Mar 28, 2018 · 4 min read

What does the SUPR-Q ask?

Learnings from running the SUPR-Q

Left — How we presented the SUPR-Q. Right — How we will present it next time

What now?

TL;DR

SEEK blog

At SEEK we’ve created a community of valued, talented, diverse individuals that really know their stuff. Enjoy our Product & Technical insights…

Thanks to Rob Scherer.

Kayla J Heffernan

Written by

UX Design Lead. PhD’ing @ The University of Melbourne. Advocating for the voice of all users. www.kaylaheffernan.com

SEEK blog

SEEK blog

At SEEK we’ve created a community of valued, talented, diverse individuals that really know their stuff. Enjoy our Product & Technical insights…