Sales is a Long Game

What to do when you get the silent treatment

Maven Labs
Jun 20 · 3 min read

Here are our 3 tips on how to keep going when you get the silent treatment:

  • Don’t give up. Create a timeline and reduce the frequency of your contacts as time goes on without a reply. This can vary depending on your industry, but keep reaching out until they tell you to stop, even if it’s just twice a year. For direct sellers following the 2–2–2 method, messaging your prospects in a friendly and personal way every 4–6 months is great (and we’ve built an app that does exactly that!)
  • Be direct. Don’t be afraid! Using circular and passive language in an effort to be less “sales-y” or annoying may confuse people. Be clear in your ask. When you’re not asking for anything, be natural and genuine in your connection with them as a person.
  • Focus on relationship building. Your primary goal when connecting with people is to build trust. Keep things personal. Meet in person for coffee or drinks occasionally, if possible, or connect using social media for individuals not based in your hometown.
“People don’t want to be a dollar sign!” — Dawn Schaffer, Director
  • Experiment with communication channels. Rotate communication methods (we’ve found that texts and Facebook Messages work best!) and mix direct business-related messages with personal ones.

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We launched in 2017 with the mission: build both a product experience and a community for direct sellers around the world.

Sell like a Maven

Stories, spotlights, and insights into the changing face of the direct sales industry

Maven Labs

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We’re changing how direct sellers build the relationships key to their businesses & transforming the perception of the direct sales industry.

Sell like a Maven

Stories, spotlights, and insights into the changing face of the direct sales industry