Stuck on how to connect with your customers? We’re here to help.

Team AMI
Team AMI
Apr 2 · 3 min read
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How it started: inspiration from our community

Two recent #poweredbyAMI stories stood out to us when thinking through our message templates. They both emphasized the importance of continuing to build your business (don’t assume people don’t want to buy from you!) and building human connections that focus on more than sales.

Following up works, and in a time like now, I can guarantee your customers and family and friends want to see something positive! This is the time to work your business. They are looking to support you and help you. The answer is always no if you don’t ask.

We were also inspired by Shann G.’s story of how she connected with a customer who is a flight attendant during this tough time:

AMI reminded me to connect with a customer who’s a flight attendant who had bought a necklace from me. Instead of focusing on her recent purchase, I thanked her for all she has been doing and let her know that I appreciate her and how she cares for people. I love the ability to leave notes to remind myself details about my customers. My text to her today was all about her and how she is amazing.

We love that Shann focused on her customer and what that customer might be going through right now and was able to remember a personal detail about her customer with notes stored in AMI.

Recent updates to message templates

Here’s how we’ve adjusted our default message templates:

  • 1:1 direct reach outs to contacts: Our updated default template asks your contact a simple question: What is currently bringing you joy? We encourage you to share what brings you joy, too.
  • Team coaching reminders: With kids and partners at home and incentive trips postponed, your team members may be finding it difficult to stay motivated. Rather than focusing on goals set, the default templates focus on asking how you can provide support and coaching.

About Us

We launched in 2017 with the mission: build both a product experience and a community for direct sellers around the world.

Sell with AMI

Stories, spotlights, and insights into the changing face of…

Team AMI

Written by

Team AMI

We’re changing how direct sellers build the relationships key to their businesses & transforming the perception of the direct sales industry.

Sell with AMI

Stories, spotlights, and insights into the changing face of the direct sales industry

Team AMI

Written by

Team AMI

We’re changing how direct sellers build the relationships key to their businesses & transforming the perception of the direct sales industry.

Sell with AMI

Stories, spotlights, and insights into the changing face of the direct sales industry

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