Medium #11 — Making Progress (Booklet First Draft)
Peer Review Feedback
During Monday’s class, we were able to meet with our classmates in other tracks and got to hear about their projects. When our group presented, we got mostly positive responses. Some feedback we got:
“Love the ‘personal health journal’ aspect of this that allows the patient to contribute to their own care journey. Patient Empowerment!! … A small thing — the language between “how confident are you in your vision” and the options seems a little inconsistent; maybe broaden it to general emotion / perception instead of confidence.”
“Nice! I think a lot of elderly people will find this really comforting to have a physical record of their health. I think maybe a way you could personalize per condition is have labels printed out that have the specific information. Maybe you could make a few pre-designed labels for the most common conditions. I also think it is really nice having the space for the patient to take notes. I think this is great tho! The icons are super cool.”
After reading over the written feedback, we started reevaluating our content, design, and hierarchy. We realized that our design was less of a template and more of a manual for a specific impairment (not customizable). Because of this, we re-examined our initial goal (wanting to give older adults the ability to take part in their health care) and began to design with a more general outlook. By creating a more template-like design, we hope that our system will be more flexible, allowing people with any kind of impairment to use it.
Booklet Draft
Information Architecture — refining book structure and contents
As we iterated on the book’s structure, the main thing we focused on was balancing the navigation and logistics of the book to make it as simplistic and intuitive as possible. One solution we came up with was to organize the book by appointments instead of categories. Designing the book to be organized by time could give the user a better idea of their progress and a more clear indication of prepping for their next appointments.
While we were designing the spreads, we noticed that the tone of the book was becoming more informational. While simplifying medical information is an important part of our booklet, we wanted to ensure that we were being empathetic to our audience as well.
Check out our most recent draft!
Next Steps
We are meeting with Melissa and Anne, who are experts in this field. With their expertise, we will be able to get a better understanding of what types of changes we can make in our designs / in our system. Also, we would be able to have some insight on the types of documents patients have available to them at appointments.
We’re also planning to talk to Connie again on Tuesday, to get her feedback on our current design drafts. We want to ask her about our content as well as our design system, to see if our booklet is something that she would’ve wanted to use during her experience with cataracts. We will try to reach out to other people to user test as well (we may call Karen again).
