7 Tips for New Sensay Users
As a global knowledge sharing platform, the possibilities of tapping into the Sensay community (now 1 million+) are seemingly endless. From landing $35,000 contracts, to blind dates, and getting tips while traveling, people are finding all kinds of ways to benefit and help one another.
When using any new technology, it’s important to educate yourself so you don’t end up frustrated like our friend Patrick here:
The following 7 tips will help you get the most out of your first Sensay experience:
1. You can see a list of commands by typing “menu” or by visiting the Help section of our website. Do this to get your bearings or if you need a reminder of basic commands.
2. When it comes to sending NEED Requests, you can ask about anything that matters to you, but the more specific you are, the better. A select group of humans will be notified based on the request, so always talk to Sensay like you would a person. The more descriptive you are, the more likely you’ll get the help or advice you need.
For example, “NEED advice on Google Analytics” is very broad and doesn’t give potential Sensay’s much to go on — they don’t know what they’re getting into, and they can’t be sure they’ll be able to help. Instead, give your potential Sensay something like “NEED to know how to set up conversion funnel tracking for my website in Google Analytics” and you should fair better.
LOCAL REQUESTS: If you’re looking to connect with someone local, You can also include the location in your request like this: “Need a metal bass player in [insert your city], [state].”
3. Sensay can be used for lead generation. Tell Sensay that you KNOW every keyword related to your company/profession and people looking for your products/services will be sent to your inbox!
Think of what you KNOW like a spider’s web (sorry arachnophobes!). You can use that web of knowledge to capture new inbound NEEDS that fly through the network.
To illustrate, see how one Sensay landed a $35,000 contract by being helpful and responding to requests.
BONUS: Make sure to jump on requests quickly since it’s first come, first serve! Reply with a quick “Yes!” and start giving your advice once you’ve secured the chat, rather than the other way around — you risk missing requests if you take too long writing out a full on response.
4. When it comes to telling Sensay what you KNOW, more is more! If you want to get a lot of relevant requests, be specific about your skills and areas of interest. Don’t skimp. Submit as many different topics/subjects in which you consider yourself (or your company) to be a Sensay.
For example, I’m a growth hacker who co-founded a tech-mentorship charity, works on community at Sensay, and I like to help my programmer/designer friends find opportunities (it’s happened by responding to inbound requests).
In order to get requests relevant to me, I told Sensay I KNOW:
growth hacking, programming, mentorship, sensay, javascript, ios, apps, app development, consulting, marketing, facebook ads, freelancing, hackers, hacking, web development, websites, UI/UX, designers, design, UI, UX, UI/UX design, non profit, non-profit, charity, 501(c)3, computer science, app development, referrals, community, community management, slack, slack communities, slack community, backend development, back end developers, front end development, frontend development, developers, developer, coder, coders, coding, marketing, copywriting, hackathons, hackathon, Google Analytics, A/B testing, split testing, multivariate testing, data analysis, data analysts, data scientists, startups, startup, company culture, hiring, recruiting, team building, HR, technical recruiting, tech, silicon beach, sports league, communication, entrepreneur, entrepreneurship
5. Update your KNOW’s frequently as you learn new things! You can always add more KNOW’s like this, “KNOW thing1, thing2, thing3, etc.”
6. Sensay learns about you as you respond. Hitting “Nope” tells Sensay that you don’t want similar requests in the future. As a result, the requests you receive will become more and more pertinent as time goes on.
7. Rate and Tip your Sensay! If your Sensay does do a good job, make sure the rating reflects that — give them a “4” or a “5” and a coin or two — The coins will make them feel good. The high rating means more requests will be sent their way and they can keep helping people!
Conversely, if they are rude or inappropriate, give them a low rating and use the Flag command once the chat is closed to warn us about their behavior. When used responsibly, this is a great way for the community to self-regulate and help maintain a high quality experience for everyone.
I hope those tips were helpful :)
If you have any questions, feedback, or tips of your own, let me know in the comments below!
Cheers & Happy Helping!
Justin Ezor
Community Human @ Sensay
www.sensay.it
