Happy 1st Birthday, Sensay!

One year and one million users later, here’s what we’ve learned

May 4, 2016 · 4 min read

One Year of Learnings

We began with a core belief that humans are awesome and when given the chance they will help each other. Last year we began this journey by releasing the first Sensay bot to a small, private group of beta testers who shared our vision.

Humans > Bots

Sensay is made up of many friendly bots with one purpose: match you to another human as fast as possible. We believe human conversation is the most powerful way to get the help you need.

One million users and over 40M messages later, we have lots of data to quantify our optimism. Our community has connected to give each other advice and unique opportunities. Sensay has matched people for recommendations, jobs and timely life advice. We even hired our last team member using Sensay.

The Turing Test has yet to measure empathy or relevant life experience. Sensay bot matches you to humans who have those qualities in spades.

Messaging > Apps

The first Sensay bot was launched in SMS — the messenger that everyone uses. We’re in the business of rewarding conversations, so we wanted to start right where conversations happen, rather than add an extra app download step.

When we started off as an invisible app purely layered into messaging, most people thought we were insane. Today, it’s called conversational UI.

Sensay is launched or in beta in all of your favorite messengers

Options > Answers

We started off thinking we were in the answers business. It turns out, humans need options more than answers. Our users want the optionality that you can only get in a conversation with someone with relevant life experience.

Tell Sensay what you need and the bot matches you with the person most likely to help someone like you right now. We call them needs instead of questions because they are made of intent, they are complex and characteristically human.

The most satisfying Sensay conversations are those where you get from your normative need (thing I think I need) to your effective need (thing I actually need).

Transactions > Ads

Sensay is a distributed knowledge marketplace. It’s a marketplace for human experience, knowledge, service and compassion. It is the marketplace of marketplaces.

Conversation is a transaction including a value exchange between two parties. All Sensay chats contain advice. Half of them have advice plus some kind of physical or digital transaction.

The internet evolved from broadcast medium to a personal feed to a conversation. Conversation is a stream with all types of objects, many of them commerce-able.

Sensay users help each other experience events, buy big ticket items and get gigs. We believe this peer-to-peer value exchange is the future for smart consumers who know exactly what they want — not advertising.

The Year Ahead

One year and one million users is a great start. This year, we’re rolling out new products, adding to our team, and growing our thriving community.

As Sensay grows, the network effect increases exponentially. Every user who joins invites other users, and every good experience leads to more minds open to the collective consciousness. In one more year our goal is to report back with 100 million users.

Look out for Sensay in all of your favorite messengers. And be helpful to each other!

Thank you!

Yes, you. Thank you to every human in our incredible community for supporting us and each other. Thank you for the conversations you have with Sensay bot and each other. May we celebrate many milestones together.

Ariel Jalali & Crystal Rose, Founders @ Sensay

Sensay is made with love by helpful humans in Venice, CA. You can reach them at humans@sensay.it or @sensay on Twitter


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one contact with the experience of millions of humans



Make SENSE - Human Intelligence (H.I.) - Blockchain - Chat - Messengers - Technology

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