Escaping The Blame Game!

Messy expectations make for a sloppy Scrum game.

Sjoerd Nijland
Serious Scrum
Published in
6 min readDec 6, 2021

--

Who catches the unexpected balls? Who’s got your back? Who picks up the defence when Jenny suddenly falls sick? How will we align our work now that we work from home?

Blame game

The blame game emerges from predictive thinking in complex environments. It’s a false idea that everything is knowable. Yet, in complex environments, more is unknown than known, and there are unknowable unknowns.

It’s a false belief that, when we encounter unknowns, someone must not have done their job well. It’s the error in assuming that, if things aren’t going according to plan, either someone didn’t follow the procedure correctly, or the person who made the plan didn’t plan it accurately. It’s madness.

Who’s got your back when the going gets tough?

Being accountable can be something wonderful. It means you are both trusted with responsibility and intrinsically committed to living up to it. Encouraging and supporting each other in the accountabilities is the constructive way to go.

Interviewer: “You played a great game defensively.”
Kevin Garnett (NBA player):
“Not me, we! I was where I was supposed to be because everyone else was where they were supposed…

--

--

Sjoerd Nijland
Serious Scrum

Founder Serious Scrum. Scrum Trainer. Join the Road to Mastery.