How to Achieve Customer Satisfaction with Scrum, DevOps, and Microservices
From people to technology to achieve customer satisfaction
As software companies move toward automating software delivery and testing, they may consider extreme modularization with microservices.
Scrum and DevOps
Scrum and DevOps methodologies are very closely linked; without adopting Scrum or Scaled Agile, it will be very difficult to implement DevOps.
The DevOps methodology is very much linked to the concept of silo removal at various stages of software implementation. In particular, the breaking down of barriers between the developers, the testers, up to the people responsible for the release and installation. It is crystal clear that to break down these barriers you need to have teams that are responsible for the entire supply chain: from the requirement gathering to the development, testing, release, and installation.
While the DevOps methodology leverages test and installation automation, you always need people to automate testing and modify and improve release and installation processes.
How Scrum Helps
Fortunately, Agile frameworks, especially Scrum and SAFe (for large projects) meet these needs…