RapidSSL now includes re-issuance at no extra cost

Andy Gambles
Servertastic
Published in
2 min readDec 6, 2010

All RapidSSL certificates from ServerTastic now include unlimited self-service re-issues for the life of the certificate at no extra charge (from today 6 December 2010).

Previously customers had to pay extra for “re-issuance insurance” in case they needed to re-issue their certificate in the future. Without this insurance RapidSSL certificates could only be re-issued within the first 7 days. We have now included this benefit in the standard cost of our RapidSSL certificates which start from just $10 a year!

Quick Customer FAQ
Below are answers to some anticipated questions.

Can I re-issue a RapidSSL certificate without insurance purchased from ServerTastic before 6 December 2010?
Unfortunately the answer is no. Insurance is only included with RapidSSL certificates purchased from this date.

I just purchased a RapidSSL certificate with insurance and now it is free can I get a refund?
This is a tough question. I do not want you to feel ripped off. However I also did not want to deny this benefit to all our customers because of the effect it could have on recent purchases. I would hope you look at this similar to purchasing new technology or products in the shop. Sometimes as technology progresses it becomes cheaper and these cost savings are passed on to customers.

You do have the option to request a cancellation and refund under the 7 day money back guarantee. However this will mean you must re-generate your CSR and install your certificate again under a new order. If you want to do this then contact us. But I hope you understand that this product enhancement benefits all customers, including you when you renew.

How do I re-issue my RapidSSL certificate?
To re-issue a RapidSSL certificate simply click here.

If you have any additional questions please let me know in the comments.

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Andy Gambles
Servertastic

Tech, Web Security, Business, Marketing, Housing Board Director.