Course Notes: Methodologies for Service Design

Day 7 of the eclectic Service Design Advent Calendar

Hello, readers. This is my contribution to the Service Advent Calendar. Thanks to Jason Mesut and Niclas Ljungberg for organising this!

I recently completed Keiko University’s “Methodologies for service design” course on FutureLearn because I was interested in perspectives…



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Boon Yew Chew

Principal UX designer at Elsevier. IxDA local leader and board alumni. Strategy. Systems. Visual thinking. Design. Has a brain in his stomach.