What Service Designers Earn

Steven J. Slater
Service Design Insight
2 min readMay 5, 2022

A Service Design career offers competitive, liveable wages vis-a-vis similar fields, two independent studies of service designers around the world find.

Map of where service designers work.
Service designers spread the globe.

Service design salaries reach $135,000 with an even distribution through most salary jumps. These findings suggest there are opportunities for advancement and pay throughout the service designer’s career. By comparison, UX Design salaries reach $114,000.

The study results here are based on a survey conducted by the International Service Design Institute in 2021, and a separate study conducted by Service Design Jobs posted here courtesy of Marc Fonteijn. Service Design Jobs publishes salaries along with corresponding benefits and satisfaction scores. ISDI takes a deep dive into salaries by service sectors along with skill requirements. Both sectors compile data by service sectors, experience, and employer types.

Line chart shows service design salary range from unemployed to $150,000.
Average salaries among service designers.

Meanwhile, the average service design salary globally is $68K, according to Service Design Jobs, roughly the same as last year, it reports. In comparison to other fields, graphic designers in New York City average $67,641; in the UK design directors earn on average £61,266; and, the average salary of industrial designers is $61,000. These numbers should be considered a rough benchmark since they were accumulated from different sources.

Overall, service designers are paid more in the U.S. than elsewhere.

Comparison of U.S. service design salaries versus in the UK.
The U.S. pays more for service designers.

Both studies look at gender pay equity. The ISDI survey shows a decent distribution until $100,000 in pay. However, this sensitive issue requires looking deeply into who responded, which would skew. ISDI has an even distribution of gender representation, but these numbers could reflect less well-compensated respondents. Even senior service designers reported salaries among the median salaries reported. The overall finding, however, reflects pay growth opportunities throughout a service design career.

Gender pay equity is fairly mixed until higher salaries.
Gender pay equity shows a good mix until the highest salaries over $100,000

For more complete results, please visit the respective links.

Steven J. Slater, co-founder International Service Design Institute, an online, self-paced service design training organization, is a master service designer and a Master’s matriculated market researcher.

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Steven J. Slater
Service Design Insight

Steven J. Slater, a service designer, is co-founder of International Service Design Institute www.internationalservicedesigninstitute.com