Value Flow Diagram

Our service revolves around five stakeholders and five touchpoints.

Stakeholders

• Grandparents (Alternative Caregivers)
• Other Caregivers
• Children
• Doctors/Medical Residents
• Community Organizations

Touchpoints

• Quarterly Consultations
• Educational Material
• Promotional Material
• Hotline
• Website

The exchanges within our service include:

• Grandparents (Alternative Caregivers) attend the quarterly consultations to learn about and assess their minor’s health with medical professionals.
• Alternative caregivers educate and provide their minors with tools to manage their asthma.
• A website and hotline helps caregivers learn about their minor’s asthma. They also provide resources where caregivers can acquire more assistance.
• Alternative caregivers who have attended a consultation educate and tell other caregivers about the consultations.
• Community organizations provide space and promote the quarterly consultations.
• Doctors/medical residents attend and provide expertise at the quarterly consultations.