Service Design Tour: The Netherlands

Learnings and reflections from seven appointments

Kevin Fox
Kevin Fox
Nov 17, 2017 · 13 min read
Students got to know each other before the event by participating in a pre-tour workshop.

On Thursday 21st and Friday 22nd September 2017, a group of 18 postgraduate students from across Europe gathered in The Netherlands to visit organisations working within the field of Service Design. The event was the 7th edition of the Service Design Tour initiative and was the first to take place across multiple cities, giving a broad overview of how service design is currently being practised in The Netherlands.


The seven appointments

Marcel presenting the work of 31Volts to the tour group.

Anna-Louisa and Ruddy (top-left) getting to know the tour group at Rabobank.

Watching Fred explain (and drawing) how Livework operates.

Jan presenting an A/BZ design intervention.
A/BZ provided the group with beers and homemade snacks — an extraordinary end to the first day of the tour.

Receiving a presentation from Sophie at STBY.

The group listening to Jeroen and Noortje at Koos Service Design.

Hearing from Luke and Jael at the Edenspiekermann office.

The special post-tour event

End-of-tour group celebration in Amsterdam (choice of GIF inspired by Edenspiekermann).

Thanks

Service Design Tour participants visiting Edenspiekermann, September 2017 (Credit: Thi Nguyen)

About

Service Design Tour

Service Design Tour is an initiative that offers…

Kevin Fox

Written by

Kevin Fox

Service and Experience Designer based in Copenhagen, Denmark.

Service Design Tour

Service Design Tour is an initiative that offers opportunities for students to discover how service design exists and is applied in real-world situations, while offering companies a chance to increase their profile among the young professional service design community.

Kevin Fox

Written by

Kevin Fox

Service and Experience Designer based in Copenhagen, Denmark.

Service Design Tour

Service Design Tour is an initiative that offers opportunities for students to discover how service design exists and is applied in real-world situations, while offering companies a chance to increase their profile among the young professional service design community.

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store