Introducing Novices to User-Centered Design

Jo Carter
Service Works
Published in
Feb 9, 2023

A Hands-On Workshop Experience

As a design facilitator, I have created and led a concise, hands-on workshop that teaches the basics of user-centred design to beginners. This workshop provides participants with a comprehensive understanding of the entire design process in just one engaging and fast-paced session.

With over 25 successful runs, both in-person and online, the workshop has received tremendous feedback, with participants praising its ability to bring the design concept to life and generate “Aha!” moments quickly.

If you’re looking to share this valuable experience with your team, I am making my workshop materials, including worksheets and facilitation notes, available under a Creative Commons license.

Get ready to bring user-centred design to life for your team!

Get worksheets…

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Jo Carter
Service Works

Founder of ServiceWorks - instigator of GovCamp Cymru * family * service design * travelling * music * dysgwraig www.weareserviceworks.com