Shipright Monthly — New features, amazing reads and a podcast tip!
We hope you’re hanging in there during these unprecedented COVID times ❤️ We tried to keep things moving over the past 3 weeks with our remote team in the Netherlands!
In this issue: request for beta testers for our early Feedback Portal (reply ‘interested’ if you want in)! Some other product updates, great articles, and a podcast tip!
🤫 Want to test something new?
We’ve seen many people sign up for Shipright with the expectation to gather feedback directly from their end-users or customers. This was not possible, but we listened, and are testing something new: a feedback portal, that helps you do this — without the drawbacks of your typical voting board.
👉 If you’re interested in gathering product feedback directly from your users: reply with ‘interested’ to this message, or sign up here.
🚀 New in Shipright
🎨 Fresh updates for Catch
We got you some updated looks for the browser extension! Also, add themes straight from the extension now, and choose between 3 levels of importance for feedback you capture. Give it a try.
🛠 Other Improvements
- We solved some issues on the Intercom user synchronization & Slack integration.
- Due to our infrastructure, there was quite a delay between the time of sign up and activating a new account. We fixed it, so new users can start straight away 🎉
- The performance of the app has been improved overal, so you can work a bit faster!
- We introduced a new product page on our website, detailing more of the solution and the features we offer
🤓 Product reads you’ll love
Product-Led Growth: how to eliminate time-to-value — www.shipright.co
Implementing a product-led growth strategy implies a streamlined and effective onboarding experience. That’s easier said than done. Check out the article on how to get started…
Knowing When to Say When: Making Timely Decisions in Product Development — medium.com
In every business, decision-makers wrestle with the same question: “How do I know if I know enough to make this decision?” Being too hasty might lead to mistakes, but more investigation will result…
A Roadmap to Customer Success for Early-Stage Startups — medium.com
At a recent FirstMark Office Hours, we were joined by Nick Mehta, founder/CEO of Gainsight and one of the earliest champions of Customer Success (“CS”), to answer that question. From this…
🎧 Podcast tip
A podcast by Basecamp’s co-founders. Stories and unconventional wisdom about business and product. A lot on Going Remote & WFH lately!
