Importance of Content Marketing Strategy for eCommerce Businesses

Debarpita Sen
Shiprocket
Published in
4 min readSep 18, 2020

Content marketing is an essential aspect of growing your eCommerce business. Nowadays, all kinds of eCommerce firms, irrespective of the business’s size, leverage content marketing to increase their brand awareness and impact their overall presence online. So how can your ecommerce company harness the power of content marketing to drive online traffic and increase revenue?

What is Content Marketing?

Content marketing focuses on creating high-quality, original content that attracts and interests your target audience. It’s a form of marketing that involves communicating with potential customers without hard selling. Rather than pitching products or services, content marketing provides information that entertains or informs your audience. The idea behind this strategy is that if businesses consistently deliver valuable content without asking anything in return, readers will respond by becoming loyal customers.

Content marketing works. And it’s being used by everyone from small business owners to the largest eCommerce retailers. In spam emails and messages, content marketing provides consumers with valuable content — content that makes them stop, think, and take action.

Without great content, marketing is impossible. So why is it so valuable for ecommerce?

Why is Content Marketing Important?

No matter the product you’re selling, content should be an essential part of your marketing strategy. Creating and sharing valuable and free content builds trust with potential buyers. It also keeps customers engaged, giving them something to share on social media.

Content marketing also helps you attract and convert potential business prospects and turn them into loyal customers. But how can you create content that will turn prospects into repeat buyers?

Let’s look at how ecommerce companies can use content marketing to improve their online presence and convert traffic.

Create Engaging Videos

Videos allow customers to learn more about your products, and they’re more engaging than text. If you sell a niche product, videos are a great way to demonstrate how to use the product and spell out various features and benefits.

In your videos, you can answer questions to turn potential customers into informed buyers.

Include photos of your products

As an eCommerce site, you are selling products. This means that you need to incorporate creative images of your offerings into your content strategy.

Using images on your company’s blog and Instagram will entice customers to learn more. And combining useful content with high-quality photos encourages customers to connect with your brand.

For example, if you sell home décor, create a blog post about decorating for each season. Fill your position with tips and tricks, as well as beautiful images of your products. Not only will this provide readers with helpful advice, but it will also help them visualize your goods in their homes and inspire them to buy.

Create a Blogs Section

Blogs are a brilliant way to engage and educate customers who land on your website for the first time. They can be used to elaborate on your products and also give information on how to use your products efficiently. Also, you can share these blogs on Social media and in groups.

How Do eCommerce Sites Benefit from Content Marketing?

It’s true — eCommerce and content marketing are a perfect match. And eCommerce companies are reaping the financial benefits of increased revenue generated by content marketing.

Search engine optimization

Search engine optimization (SEO) value is one of the most significant benefits of content marketing for any industry. When you create original content, like blog posts and infographics, you can insert keywords that will help your content achieve top results in search engine results pages (SERPs).

Research which keywords people typically search for when looking for your product, and use them throughout your content to boost your organic rankings.

Relationship building

Content marketing also allows you to build trust and develop relationships with your intended audience. If you provide consistently helpful information, people will view you as an expert in your field and a trusted information source. By creating useful content that helps people achieve their goals, you will gain credibility among peers and potential customers.

Helpful content also opens the door to networking opportunities with other businesses and industry experts in your niche.

Increased Revenue

Finally, a solid content marketing strategy leads to increased leads and conversions for your ecommerce company. Putting out text and video descriptions of your products will help you sell your offerings’ benefits, which increases the chances that people will buy.

According to Econsultancy, 100% of ecommerce companies surveyed cited revenue as a commercial benefit of content marketing. And 60% of companies agree that content engagement is on the rise.

The numbers speak for themselves. Investing in content marketing can provide serious ROI for your eCommerce site, and it can help you convert potential leads into paying, loyal customers.

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Debarpita Sen
Shiprocket

eCommerce Trends Follower | Marketing Specialist at Shiprocket | Journalist-turned-Content-Marketer