The Design of Everyday Things by Don Norman
Key Points, Summary, & Review
Written by Shiyan Boxer
The Design of Everyday Things by Don Norman is a best-selling book about how design serves as the communication between object and user, and how to optimize that conduit of communication in order to make the experience of using the object pleasurable. The book contains many examples of both good and bad design and simple rules that designers can use to improve the usability of everyday objects.