Always on the hunt for more retailers. Always looking for ways to be more efficient. Below are a few ways to improve upon the wholesale side of your business.
Going Local
Nothing spreads faster than information in a tight knit community. That’s why building a good reputation at a local level can be crucial. Try out focusing on building strong relationships with a few buyers in the same borough or even block. Walking around neighborhoods in NYC we would ask businesses how they heard about new products or services. Often times it came down to word of mouth or partnering with nearby businesses.
Always Available
The faster the response, the more reliable you and your business are seen. Is email your best method to reach you? Or perhaps you’re in search of a faster method. If your support team is comfortable now, it’s a good idea to develop a strategy on how you’ll handle an even larger client base. Growth can be sneaky sometimes…
Frequent Fulfillment Updates
The need to track what is ours is in our blood. After a retailer makes a purchase, send out tracking numbers as soon as possible. These simple acts of updating a client can drastically help your customer support team.
This is by no means the complete formula to success. Mainly, a few things to keep in mind. Stay tuned for even more news and tips next week. This has been Stock By ShopKetti’s evening edition. Good night.
ShopKetti is a wholesale platform connecting independent creators and retailers. Explore the community and join for free at shopketti.com.
