Could Chatbots really help CAS? We’ll plant 100 trees for your opinion.

Michael Devlin
SIDE Labs
Published in
Mar 21, 2022

We are exploring whether Chatbots could improve the experience of people contacting Citizens Advice Scotland.

If you work (or volunteer) for a Scottish bureau, and have a spare 20 minutes to trial a chatbot, we’d love to walk you through some tasks and get your opinion.

Contact michael@sidelabs.org. We’ll plant 100 trees to say thank you for time.

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