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General Updates
SIDE away week: how to accelerate the use of Webflow for social impact

SIDE away week: how to accelerate the use of Webflow for social impact

We are just back from a week in the Dorset countryside. Rather than strategise or abseil or whatever normal people do on a company retreat…
Go to the profile of Elizabeth Rose
Elizabeth Rose
SIDE Summer Party 2022

SIDE Summer Party 2022

The 2021 boat party (to launch SIDE) was a huge success, so we did it again this year
Go to the profile of Noam
Noam
SIDE hike day photo-log: Manningtree

SIDE hike day photo-log: Manningtree

On Friday 25th June we went on our second hike
Go to the profile of Elizabeth Rose
Elizabeth Rose
CivTech Updates
CAS Chatbot — notes from the journey

CAS Chatbot — notes from the journey

Over the last six weeks, we’ve made lots of improvements to the Citizens Advice Scotland chatbot. Many of those improvements are behind…
Go to the profile of Andy Bell
Andy Bell
Going live: testing a chatbot

Going live: testing a chatbot

Our methodology is built around the desire to get early and regular user feedback. No-code allows us to quickly prototype new ideas at…
Go to the profile of Niki Taigel
Niki Taigel
Researching & Building a chatbot

Researching & Building a chatbot

Millions of Scottish citizens rely on Citizen Advice Bureaus (CABx) for support on various and complex issues. The challenge for bureau…
Go to the profile of Niki Taigel
Niki Taigel
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