New: Better control over email and phone notifications in Basecamp 3

Ryan Singer
Signal v. Noise
Published in
2 min readFeb 25, 2016

Before today, it was hard to know if Basecamp would tell you about new messages via email or through the app on your phone. Now Basecamp has clearer settings that give you control over how and when you receive new messages from other people on your Basecamps.

The new email notifications setting

Now you can check a box to tell Basecamp if you want emails or not. Want emails? Check it on. Don’t want emails? Check it off. It’s as simple as that.

In the past, Basecamp didn’t send you emails if you had the app installed on a phone or tablet. Now your phone and tablet settings are entirely separate from the email settings. You control if you want emails and phone notifications, just one of them, or neither.

The new notification settings

New option: Receive everything or just Pings and @mentions

Sometimes you don’t want to know about everything on a Basecamp account. You may just want to be notified when people mention you by name or send you a private message. Now we have a setting that allows you to block all notifications except for Pings and @mentions.

New setting to get everything or just Pings and @mentions.

Work Can Wait

All of these settings filter through Basecamp 3’s much-loved Work Can Wait feature. Use Work Can Wait to tell Basecamp to “hold your calls” outside of working hours. All notifications will be silenced until it’s work time again so you can enjoy your free time without interruptions.

Work Can Wait

To access the improved settings screen, click your avatar in the upper-right corner and click Change notification settings.

More details are available on the Notifications help page.

Thanks for using Basecamp 3! We hope these new settings make it easier for you to get notifications from Basecamp in the right way at the right time.

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Ryan Singer
Signal v. Noise

Founder of Felt Presence | Software Designer, Advisor, Product Strategist | Author of Shape Up: Stop Running in Circles and Ship Work that Matters