Email Is Dead & Overrated. Or Is It?

If you’re a marketer, then surely you’ve heard the statement: “Email is Dead” many times over in the past few years. In fact, just last year an article appearing on Inc Magazine entitled, “Why Email Will Be Obsolete By 2020”, John Brandon made the following statement, “I’m predicting that a new communication channel will replace email by 2020. In fact, there are already signs that business is starting to move away from email as a primary form of digital communication. We have so many alternatives. You can send a text message or a DM on Twitter. You can drop someone a note on Facebook or start a chat.”
Sure, it’s true that the email channel is changing — and that’s a great thing, isn’t it? As the world of technology evolves, so do the options for how we can communicate with our co-workers, families, and friends. We’re sure glad we’re still not mailing letters or picking up the landline phone whenever we need to connect with someone. Calling and sending mail through the postal service certainly has it’s place — just like email does and always will. New channels are being added on a regular basis, and those channels add value in certain areas. Take Slack for instance: the value it adds to internal teams is incredible.