Travel should be simple for everyone
Simple Trips was founded on one straightforward mission: travel should be simple for everyone. We started by providing our custom travel services to a select list of early customers, and we expanded our offering for personal travel services with a public release shortly after. Additionally, we launched Simple Trips for Business to create an offering focused on solving the needs of small and medium businesses.
To date, we have helped dozens of individual clients and numerous businesses with planning, booking, and enjoying travel. We’ve been able to do this through fostering lasting personal relationships with our clients and creating some of the most advanced travel products using modern technologies designed for today’s customer.
Here’s the story of what drives us at Simple Trips to do what we do. We fundamentally believe that if we combine best-in-class customer service and experience with modern technology, we can create the best travel company on the planet.
Finding the best travel deal shouldn’t take hours
We focus on making it easy and painless to plan and book trips. That’s it. We are leveraging technology and intelligence to empower our agents to help you along the way. While we can help with obvious tasks such as booking a flight or hotel, we go above and beyond by offering a concierge-style service.
Planning travel should be fun and engaging, not slow and frustrating
Any request you may have — be it trip research, planning activities, making dinner reservations, finding flights using miles or points, and more — we are here to help. We make this process interactive, so you are engaged with our agents during your experience. If you prefer a hands-off approach, we can accommodate that as well.
Get treated like a friend — no games or gimmicks
Our goal, first and foremost, is to provide a high value service with the best, most honest advice we can. We treat you like we treat our close friends. We get to know you and your travel preferences, and we strive to offer personal service to each and every customer. Our passion for service is part of our DNA.
Personal service and support for every customer
We proudly give everyone a direct phone number — 844.707.8747 — for help and support. If you ever want to speak directly to the agent working your trip, you are provided their direct extension. We want to have conversations with each and every one of our customers — and we’ll do it for any reason. Every time you need help, want to book a new trip, or need anything else, you get to talk to a real person. We’re available via email, phone, text message, or online chat.
Automation, artificial intelligence, and modern technology enable our speed
We utilize state-of-the-art technology, unlike any other travel provider. Under the hood, we use advanced artificial intelligence and machine learning to help provide the best experience possible. Similarly, we utilize automation and streamlined data processing to find, analyze, and distribute the best inventory of travel products from our partners.
We’ve got your back every time
Our agents are experts, each with years of experience booking travel professionally for clients. We leverage that experience to provide valuable tips and insider knowledge when available. We’re also there for you before, during, and after your trip.
Learn more about Simple Trips
We offer a wide variety of travel services. Our business and corporate product, Simple Trips for Business is one of the best managed travel solutions out there. If you’re more interested in our personal travel services, we offer a premium concierge for everyone and other great perks and benefits as part of the Simple Trips experience. Best of all? You can get started for free.
Click here to learn more about Simple Trips for Business
Click here to find out how Simple Trips Personal Travel Services can help you
