Add Flavor to Salesforce Screen Flows With Lightning Web Components

Mike Floyd
Simplify Force
Published in
7 min readDec 6, 2022

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Salesforce Screen Flows shouldn’t be tough for users to digest. In this article, we’ll show how LWC can add flavor to your Flows for a more-palatable user experience.

Bottle Graphic by upkyak on Freepik

What We’ll Cover

  • The drawbacks of the standard Salesforce Screen Flow end-user experience.
  • How Lightning Web Components can extend Screen Flows to provide a better user experience.
  • A step-by-step guide on building a Lightning Web Component that can be used in Flows.

Salesforce Screen Flow Limitations

The out-of-the-box Flow design options are limited to the UI elements available in Flow Builder. This means that your default UI choices are simple picklists, checkbox groups, native data tables (finally), and other no-frills elements.

Salesforce is improving Flow Builder at a steady rate, as detailed in our Winter ’23 Flow Builder Improvements post, but it simply can’t keep up with user demands for slick and engaging experiences. Thankfully, just as Salesforce allowed us to include Apex code through Apex Actions in Flows, it lets us integrate custom UI code into Flows with Lightning Web Components.

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Mike Floyd
Simplify Force

Salesforce Architect, Developer, and Consultant. I write quick how-tos and full-length tutorials related to the Salesforce platform.