Top 7 Bug Tracking Tools for Web Developers and Designers

Kavita Verma
SiteSonic
Published in
5 min readJul 3, 2019

Are you working in an organization where primitive tools like excel sheets are used to track bugs? It’s not that excel sheet is not a good way to record bugs; it’s just time-consuming. So, a much effective and result-time-oriented mechanism is required that will make the task easier and persistent. Bug tracking tools are one of those mechanisms.

Undoubtedly, with the advancement in technology, developers and designers have got a powerful platform to do wonderful things due to which business strategies of people have also changed rapidly.

However, there is one big challenge for every developer and designer is to make their application/ website “bug-free”. And these bugs can be really irking for us tech-savvies. Also, these bugs are the reason why we need bug tracking tools in the first place.

But don’t worry, to save you some time, we have listed seven practical bug tracking tools that will make your life easier and work experience better. Stay Tuned!

staticflickr

The very first question arises in mind of every individual is what actually bug tracking is and how it helps in tracking bug.

Well, it’s quite simple, bug tracking is the procedure of capturing, recording, and managing information on errors and exceptions occur in our software.

Akram Artoul, CEO of SiteSonic, also believes that the goal of the business should be to provide a high quality of product and services to the customer. You can also offer excellent services to your clients with the help of following bug tracking tools.

Mantis

Mantis is an incredible web-based error tracking system, developed in PHP, available free of cost.

It is an open source system that works in collaboration with distinct databases, namely MySQL, PostgreSQL, etc. to track defects and bugs.

It also integrates with applications such as chatting, time-tracking, wiki, RSS feeds, and many more to keep a check on their unusual behavior.

“If you have experience with various bug tracking tools, then Mantis would become your new favorite. It helps to upgrade your business to a new level and provide A1 product to clients.”, says Akram Artoul, SiteSonic’s CEO.

Airbrake

Airbrake.io is one of the prominent cloud-based bug tacking softwares, currently serving vast numbers of small and midsized developers.

Airbrake offers rapid services. It helps to quickly locate the file, method, and line-code that caused the error.

It additionally helps to identify harmful and unauthentic users, links, browsers, etc. Deploy tracking, error trend graphs, detailed dashboards, managing mistakes are some of the add-on features of Airbrake.

Bugzilla

Bugzilla is known to be the leading bug tracking tool for many companies. It has a simple yet inviting interface, which makes it the best pick.

It has a standard working interface. Jot down a keyword or two in “Normal Search” and that’s all. You will get everything you need. Just in case, if you don’t get what you require with regular search, then “Advanced Search” will get the job done.

This free platform is primarily for individual developers, freelancers or whole development teams to converge on a single port and work on bugs and errors via the app’s web interface.

Redmine

Redmine is a widely used open source bug tracking tool that coalesces with source code management systems (SCMs). It is a flexible project management web-based software that requires Ruby on Rails framework to get started.

Basically, it is not an actual bug tracking tool, but it involves constant working with errors and exceptions, where errors can be features, tasks or defects, etc.

CEO of SiteSonic, Akram Artoul, suggests that Redmine can be very beneficial for mid-sized organizations to understand the nature of bugs at an early phase to enhance their business strategies.

FogBugz

FogBugz is another web-based bug tracking tool that refers to bugs as “cases”.

This inexpensive bug tracking system is customizable so that you can create your tracks and fields as per requirement in the project.

It helps a developer or a designer in creating, listing, assigning, and working on cases produced. It works on the principle of milestone tracking and focuses on the track of deliverables for positive result-oriented services to customers.

Trac

Trac is an outstanding web-based tool to track and report. It’s an open source project management system, wiki, search engine for tickets, email notification, specially designed for software development projects.

It is fully customizable software that you will find it quite easy to use according to their needs. You can create your customized fields, tracks, and tasks to deliver a bug-free service.

Trac is famous among all sizes of businesses, whether it’s a start-up or a small-sized business or even if you own an MNC, Trac is a perfect pick for you.

According to a study conducted in 2018, Trac had happened to have data of 2TB approximately and serving more than +50,000 companies.

JIRA

Innumerable software professionals (developers and designers) use JIRA for tracking bugs as it has a more straightforward framework. JIRA works on the principle of AGILE methodology.

It helps users to capture, assign, and prioritize the bugs and update them for later analyses. It also integrates with the coding interface, making it an appropriate choice for developers. A flexible and productive toolkit is inbuilt in the software, which makes it a favorite bug tracking software of many.

Currently, at the moment, more than +50,000 customers are enjoying the benefits of JIRA. These customers include top-notches like eBay, Cisco, LinkedIn, Spotify, etc.

Over to You

Although maintaining an excel spreadsheet is an old method to record bugs, it still can be seen in many companies.

But when we talk about the medium and large scale organization, says the CEO of SiteSonic, Akram Artoul, bug tracking can be a serious business. Therefore, the list mentioned above of Error tracking systems is enough to bring a breeze to your business.

Along with the listed tools, many software developers have their own bug tracking and detection tools installed internally to get more satisfactory results from clients.

--

--

Kavita Verma
SiteSonic

Kavita's world revolves around highly technical sphere! She loves to keep a tab on what's happening in the world of technology.