Corporate Social Responsibility, On-Demand

Ellie Nikakis
Skills Matter
Published in
4 min readOct 31, 2018

Vollie’s Ellie Nikakis explores corporate social responsibility geared for millennials and the digital age. Vollie is active in growing awareness towards the power tech can play in connecting charities with individuals and companies.

With each new generation comes a new drive to contribute to something larger than the individual self. This has always been the way, but today we have tech on our side.

So how does that position CSR in the current day? It’s no longer just another organisational requirement, but something representative of a workplace’s unique values. It’s a motivator to unite a workplace team, bringing a sense of purpose and morale to the work environment. The local soup kitchen still has a vital role in addressing the needs of those who are struggling right in front of us, but ever-present is the desire in young people to make a difference to causes that may not be local and that can benefit from their specific professional skills.

Though the era of social media has welcomed phenomena like ‘hashtag activism’, young people are still turning up to rallies, raising funds and finding tangible ways to engage with their communities. L. Moffat’s 2011 research shows three distinct motives behind young people looking to volunteer — the first consisting of youths looking outward, wanting to make a difference and connect with others; the second is born out of a desire to improve their own skill sets or pursue a personal interest; and third is a combination of the two.

These motives help us to understand the millennial mindset and clearly show that any lack of activism from young people is not for lack of appeal. So what gets in their way?

It’s no secret that much of how a workplace operates now is via a digitised, synchronised system — offices play collectively-managed Sonos playlists while they work, use a company Uber account to get to and from meetings or send requests via Gmail calendars to schedule in calls. Our lunch breaks are filled with chatter about the latest release on Netflix. So why can’t CSR be a part of that world, too?

The digitisation of volunteering allows users to find opportunities to apply their skills to specific projects around the world

Collectively managing teams in the CSR space doesn’t need to be any more complicated than ordering a meal to your door via an app. Time restraints, commitments and geographical distances can make in-person volunteer work a lot less accessible to a large demographic — enter online volunteering.

By focusing on projects that can be completed in front of a computer or remotely, more individuals are exposed to the opportunity to give back to a non-profit in new and interesting ways.

With nearly 200 countries already engaged in online volunteering, the success of the venture speaks for itself with one study showing an impressive 94 per cent of both organisations and volunteers reporting satisfaction. Whether it’s copywriting, data entry, research, video creation or admin work, the scope of opportunities grows as far as the imagination can reach — and no matter the skill set or skill level of the volunteer, the likelihood of finding a project match is undeniably high.

“Tech has changed the way we do everything, and the non-profit space needs to keep up if there’s any chance of retaining engagement with millennial generations”, says CEO of Vollie, Matt Boyd. “There’s a huge gap we’ve noticed where young people want to make a difference but don’t know where to start — it’s time to fix that”.

Australian-based company, Vollie, works to connect individuals and companies with charities across the world by focusing on tech’s role in matching skills to the needs of charities and communities

Being that the nature of virtual volunteering is not location-specific, international opportunities to work with meaningful causes across the globe easily transforms from possibility to reality.

A 2016 study at Leeds University also notes that a significant number of their participants were motivated by “a desire for learning”, showing that online volunteering provides individuals not only with the incentive to contribute positively to important causes, but also the opportunity to learn or enhance their skills.

The future of volunteering is changing, and the ways we can give back to our communities are diversifying by the day — as are the benefits to each of us as individuals.

It’s important that non-profits don’t get left behind, which is why their engagement with tech is so important for them to develop their strategies.

Vollie is an online marketplace that connects skilled people to not for profits, charities, and social enterprises for skills-based online volunteering.

Originally published at probonoaustralia.com.au.

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