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The Critical Skill Organizations Need, But Many Are Overlooking
And three ways to develop it
The next industrial revolution is upon us as robotics, automation, and artificial intelligence disrupt every industry of the economy. We’re already seeing glimpses of the future—wearable technology, autonomous vehicles, drone delivery, connected supply chain, and smart farming. With these tools, companies are transforming into digital businesses powered by ever-growing amounts of data.
COVID-19 has accelerated these digital transformation efforts as companies have had to adopt new tools and processes to stay relevant while also protecting their employees and customers.
Even before this acceleration, however, many companies were struggling to fully achieve their digital transformation goals and of course many face even more challenges as their teams work remotely.
Why?
While there are many reasons to explain this gap, one of the biggest reasons is clear: digital transformation is not about the technology; rather, it’s all about the people.
After all, what good are these new technologies or customer experiences if the organization doesn’t have the people to implement and leverage them to their full potential?
