The power of an agency community

Small Spark Theory® Episode 47: Ian Harris

Lucy Mann
Small Spark Theory®
2 min readFeb 19, 2021

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Ian Harris | Agency Hackers

One thing that has struck me this year, amidst the turmoil and uncertainty, has been the overwhelming sense of community.

It’s no secret that I’m a big fan of agencies. Whichever end of the creative or technical spectrum we sit, in essence we are an army of problem solvers, and this year, I have seen how the industry I love, against all odds, has risen to the challenge, both to solve client’s problems and to support one another.

I can’t imagine finding an agency owner, who since March, hasn’t tuned in to at least one of the myriad of webinars or zoom chats made available through either our industry bodies (see our earlier conversation with DBA CEO Deborah Dawton), individual agency experts or peer networks. From HR and culture, finance and operations to client service and new business, the range of advice and resources available has been momentous. So for our final episode of this year, it feels fitting to pull up a chair and chat with the founder of one of the UK’s leading agency peer support groups.

Ian Harris has been running Agency Hackers for the last four years, providing a community of agencies with insight, education and support.

Ian joins to me to reflect on a year of twists and turns and look ahead to 2021. There are lessons from John Lennon, start-up stories, M&A intrigue, questions on culture and more.

As always we’ll be giving away a copy of Ian’s recommended read: Charlatan: The Fraudulent Life of John Brinkley. — join in the conversation below or on Twitter to share your agency festive party plans and we’ll pick a winner to receive a copy of the book.

Don your Christmas jumper, grab a mince pie and settle in. The end is in sight.

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Lucy Mann
Small Spark Theory®

New business planning & mentoring for creative & digital agencies. @DBAHQ Expert Advisor, creator of Small Spark Theory® podcast www.smallsparktheory.com