Guide To Fix Amazon Echo Registration Failure

Henrik Jadeja
Smart Devices Tech
Published in
3 min readJan 15, 2021

Oops, is it Alexa error 10:2:12:3:1 disguise on the screen of your device? Wait, let us clear you why this error occurs in a very simplistic way. So basically as you have registered your device on Alexa for so long [Around one year or more] that is why the Amazon Echo registration failure error is displaying.

Must Note

This error may also pop up in some cases if the device you are using is locked by someone or stolen, it doesn’t matter if the device is new or old. In such cases, most of the services guide the users to do report against them.

But the Alexa customer service will suggest that if you have bought a new device then kindly follow the steps mentioned below and then take any other action.

  • Mixed-mode WPA/WPA2 will not connect to the Wi-Fi, your network type should be WPA2.
  • Kindly confirm your wireless network has a frequency range of 2.5GHz to 5.0 GHz and is dual-band.
  • To view, the application does not use the android update android system web.
  • On the same wireless network kindly stop all the VPN and proxy services.

These steps will help those users who have recently bought the device and facing this error. Those who are trying to register their old device can look up with further solutions.

Is It Difficult To Set Up This Error By Ourselves?

There is nothing difficult in it to fix the 10:2:12:3:1 error on Alexa. Here in this article, a proper guide to fix Amazon Echo registration failure error is shared with you. The guidelines will surely help you to overcome this error and have fun with the Echo again by registering yourself accurately.

You will soon be able to give commands to the Echo. But this is only possible if the user will accurately comprehend the instructed steps.

A Proper Guide To Resolve Amazon Echo Registration Failure

So, are you curious or ready to follow the steps? Great, let’s do it without burning more time on thinking.

Step 1: Solve Internet Issues

Hey, a low internet connection may also not let the users register themselves on Alexa. Thinking Alexa without a good internet connection is a very huge mistake.

Kindly connect your device with a strong, reliable, and stable internet connection. Also, make sure that no other devices should be connected with the router that you are using so that your device will not face low internet issues.

NOTE- Sometimes, the BARRIERS would be the reason that causes internet issues. So, if there were any barriers then kindly remove all of them.

Step 2: Update The Device

Updating the device will surely help you to overcome registration failure errors. We will let you know why updating is important? Alexa provides time to time updates to modify the features or to fix the bugs.

So, to not face hurdles or to enjoy new features you have to update the Alexa. Now, it is easier with the help of the Alexa app.

Step 3: Enter Correct Login Authorization

Dear users, if you are still facing the same issue then kindly once check the login credentials properly. Most of the users enter the wrong password and fail in registering the device.

Kindly check the password or full information properly. It would be useful for you if you will save details in the notepad.

Step 4: Reboot The Device

Sometimes, there were some internal defects that may cause issues to your device. And the best and simple solution to deal with interior problems is to just restart your device.

Remove the power cable and just wait for 6 to 7 seconds and after that plug in the power cable. The lights ring on the device will show the restarting process.

Hoping For Good

We wish that your issue Amazon Echo registration failure would be resolved now. Great, you have done brilliant work.

Thank you for your love and faith, this really means a lot to us. If you have any trouble then kindly collude with the Alexa helpline.

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Henrik Jadeja
Smart Devices Tech
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Professional Content Writer at Smart Device Technology. For blog related to technology & Artificial-Intelligence Visit us: https://smartdevicehelpline.com/