How to resolve the Alexa Device Error 10:2:12:3:1
Have you also been getting the same Alexa Device Error 10:2:12:3:1 error again and again? Well for what reason you are facing this issue? In order to figure this out, you need to understand the reasons and work on them.
Alexa device is a smart device that corresponds to your voice. This device is the device of the young generation as well as the old generation. This device is famous among the age groups of all the people.
But when you are facing some errors, there are some troubleshooting steps that you need to follow. Most of the people won’t be able to follow these instructions as they are not tech-savvy.
Well, what you can do is get in touch with our experts. Our experts have the professional experience who can help you find you the best solution. They have the tools as well as the knowledge to help you out.
They are 100 percent certified as well as verified to help you out. In order to get in touch with us, you need to call us Alexa Helpline.
There are various users who might try and resolve the issue on their own.
Troubleshooting steps for Alexa Device Error 10:2:12:3:1:
Check the Wi-Fi Connection:
The first thing that you need to check is whether your internet connection is working or not. Check whether your Smart device is getting the perfect Wi-Fi signals or not.
If you see that you are not getting the right amount of signals, try to move the Wi-Fi closer to your device. See whether or not you are able to use the device or not. If you are still getting the Alexa Error 10:2:12:3:1, then you need to see whether your Wi-Fi is working.
There are at times when you will face this issue and the main issue is going to be is that the Wi-Fi is not working.
Reboot the Router:
If you see that the router is not working, then you need to perform the power cycle or reboot the device. In order to reboot the device, the first thing that you need to do is to switch off the router. After the router is switched off, then you need to unplug all the wires.
Make sure that you let the router stay like that for at least a minute. When the minute is over, then you need to try and plug all the wires back. After you have plugged all the wires back, then switch on the router and then try to connect your router with the smart device.
If you see that the smart device has begun to work, then the issue has been resolved and if you see that you are still facing the Alexa Device Error 10:2:12:3:1, then follow the next step.
Reset the Smart Device:
In order to resolve this issue, your last resort is to reset the device. This is going to resolve all the issues.
In order to reset the device, there is a button that you need to press the help of the Pin. when you press that button, then you will reset the device to default factory settings.
If you are still not able to resolve the issue, then you can get in touch with our experts. Our experts are experienced and they will provide you with the best solution. At Alexa customer service, our experts are 100 percent certified as well as verified.
In order to get in touch with us, call us at our toll-free number-
US/Canada-844–601–7233 & UK/London-800–041–8324
We are available 24/7!
