How To Resolve the Most Common Issues Of Alexa

Henrik Jadeja
Smart Devices Tech
Published in
3 min readNov 2, 2020

Smart speakers are making our daily life very easy. With these speakers, you will be able to control all the other smart devices like your AC, TV, and smart lights. There are at times when you are using the Alexa device and suddenly it stops to work.

There are various issues of why that happens. Sometimes you are going to see that suddenly Alexa Not Responding. There are various issues like this that will happen out of nowhere. There are various reasons as well as why these issues are happening.

In order to resolve these issues, there are various steps for different issues that you are facing. But most of the users will be facing difficulty when they are going to resolve the issue. Well, what they can do is get in touch with our experts who can help them resolve the issue.

Our experts are experienced in resolving all the Alexa issues. They have the knowledge as well as the tools in resolving the issues. They are 100 percent certified as well as verified to help you out.

If you want to get in touch with them, then you need to call us at our toll-free number- US/Canada-844–601–7233 & UK/London-800–041–8324. Call us now!

There are some users who would want to resolve the issue on their own. Well, what they can do is follow the steps mentioned below:

1. Alexa not connected to WiFi:

When you see that your Alexa device is not able to connect to Wi-Fi, then there is a way that you can try to fix the issue. The first thing that you need to try on your device is the power cycling the device.

Most of the users will not be aware of how they are going to perform the power cycle. The first thing that you need to do is to power off the device and detach all the cables from the device, After that press the power button and continue to press it till you see a light circling your amazon device.

After you have done that, the device is going to restart and you are going to see that the error will be solved. If you see that the issue is arising again, then you can try the same thing with the router as well.

2. Alexa unable to understand:

Sometimes, you are also going to find an issue, where Alexa is unable to understand what you are commanding the device. With this issue, you are going to see that Alexa will reply to you back with the Alexa not able to understand.

This is the issue that you are going to face when your voice assistant is not able to comprehend what you are saying. But last year Amazon just added a feature that allows Alexa to ask whether what it just read.

You can even ask Alexa about what she just heard in order to confirm whether or not it heard right or not.

3. Alexa not Responding:

The Alexa can easily take the place of the phone installed in your home. If you are facing issues when you are not able to place a call or receive a call on Alexa, then you must follow some of the troubleshooting steps in order to avoid the issue.

Also, make sure that your Alexa is connected to a stable internet connection. You can also try to make sure that your Alexa connection is stable by restoring the connection again and then try to call again. There might be a simple glitch as well which is why your Alexa is offline.

You can also restart the Alexa app through its settings menu and then try to restart the app to see whether the issue has been resolved or not.

Even if following all these you are facing any issues with the Alexa and you see Alexa Offline, then you must get in touch with our experts. Our experts are 100 percent certified as well as verified to help you out.

They have the knowledge as well as the tools to help you out. They are going to guide you to resolve the issue.

In order to get in touch with them, call us at our toll-free number- US/Canada-844–601–7233 & UK/London-800–041–8324. We are available 24/7!

--

--

Henrik Jadeja
Smart Devices Tech
0 Followers
Editor for

Professional Content Writer at Smart Device Technology. For blog related to technology & Artificial-Intelligence Visit us: https://smartdevicehelpline.com/