What do you mean by the Alexa Red ring and How To Resolve It?
Alexa is the best smart device that is being sold by Amazon that is going to listen to your command. There are various kinds of light rings that are on top of Alexa. One of the most uncommon that you are going to see is the Alexa red ring.
These ring colors also famous by many other names such as the Alexa red ring of death. Different indications have different meanings. Then what does the Alexa red light mean? It can be trouble for you to resolve the issue when you do not know what does it mean.
When you see the red light on, then it will mean that Alexa is having some trouble understanding you right now. One of the main reasons behind this issue is that Alexa has some problems with the microphone. Or there might have been an issue with the Wi-Fi connection of Alexa.
Let us now see how will you be able to fix the Alexa red ring of death.
How to fix the issue of the Alexa Red Ring:
There are different ways through which you will be able to resolve the red ring issue in Alexa. Follow these methods in order to resolve this issue:
The Microphone issue in Alexa:
This may be the reason behind the Alexa red ring issue as your microphone might be disabled. What you need to do is to enable it. Follow the steps below in order to red ring the issue in Alexa.
How to enable the microphone button?
- You need to make sure that amazon Alexa is connected properly.
- Make sure to keep your device turned on and then check the microphone button is also flashing red on the top of the device.
- When it shows on the red on top, it will mean you or someone else have accidentally or purposely muted the Mic of the device.
- Now just press the mic button for once and heck whether the res light flashing vanishes or not.
- When you see that the red light from the Mic disappears, then you will see that the device is working fine.
If you are still facing the issue, then follow the next step.
Reset the Device:
If you are not able to resolve the issue with the last step, then just factory reset the device. This might help you resolve the issue of the Alexa red ring.
In order to factory reset the device what you need to do is to follow the steps that have been mentioned below:
- The first thing that you need to do is to plug in the Alexa echo device and then search for the tiny hole o the top of it.
- Then take the paper clip or the needle and then try to press the factory reset button inside the hole.
- Hold the button until the red color of the ring on the top of the Alexa turns orange. The orange color of the ring means that your command for the factory reset has been accepted and it is under process as well.
- The orange light that occurs during the factory reset is automatically going to turn on and then off. This is going to represent that your device has been reset and has entered in the setup mode.
Update the Device and the Firmware:
There are certain issues due to which the red rig is occurring on your device and one of those issues includes not updating the firmware of the device or both.
You need to make sure that you check the official website and see whether there has been any latest update or not. If there is, then you need to download it and then install it for your device. See whether you are still facing the issue or not. If you are still facing the issue of the Alexa red ring of death, then you can get in touch with our Alexa Customer Service experts.
They will provide you with the best solutions!
