User Testing Report 1

Johny SVA
Spotkeys
Published in
4 min readMar 17, 2019

Screens tested:

I split the research into 5 main sections so that I can clearly navigate the users and get focus result in each section

1. Home screen version

2. Map Zoom out views

3. Collection cards

4. Search

5. Profile and planning

User 1: Vickertix

Research observations

Map

  • Get confused by icons in the app, It's very hard to recognize some icons.
  • She thought those are the only places to take photos
  • Sunrise/sunset — she said dont understand, but understand in the 30s
  • 100m is confusing
  • Used the word ‘Closer’
  • Red dots are confusing

Near me

  • Where my phone pointing, she struggled to find the direction.
  • Direct she said “Wow”
  • Clicked on check in and expect that it will bring pop to enter her review or suggest some spots.
  • No uber level places
  • In Instagram view, → She loves the 136k click she expects validation
  • Likes popular in NYC

Collection names

  • Off-beaten → Confused
  • Like to see “what happens now” in NYC

AR camera

  • The show I can pose
  • Ideal position to take a photo.
  • Circle around the AR character attracted her.

Search

  • She always tries to use already made collection
  • Want to see Gossip girl places collection — Stairs to sit
  • TV trip collection
  • The iconic scene, teach me the angle.
  • Friends plan
  • Movie spots
  • She plans her day like “Today I am going to china town, Williams berg” — So neighborhood is her main priority.
  • Top place → How many people went there.

Profile

She likes to plan

She said it works for Instagrammer

Where and when

She want to visit as many places possible when she is in a place

I dont want to use google if I have this app — Timing and description

Places I have been → Checkin

What Plan trip means??→ Bunch of places she I saved.

Home screen variation

Like the circle with images,

Likes horizontal scroll

Distance is awesome.

Insights gleaned from these observations

Notification, when she crosses the path, is exciting to her.

User testing 2

Research observations

Map

Zoom map — 5mil, 10 mils, 20 mils

Review — its needs to big

Near

She clicked on check-in — You are here → collect mark — badge

Something like successful — already in this spot — share with friends — the photo I took. When I go there I want to check-in automatically

Share with friends feature needed

Card

Looks like a single image to her- It does not clear that its a group of images

Turn the point around

Offpbeaten confusing

She wants famous, popular, wedding places

She wants like → one spot, collection event.

She tries to do planning

User testing 3

I can't able to find my position in the map

What skill level means?

I want to see more photos on the same spots

100m means?

Need filter

I always want to plan my trip — City, near me, plan a trip

Go now doesn't make sense when I am planning

Profile

Need a fancy name for that photo enthusiasts

I want to see how many cities I visited

Checkin citiwise — boston, italy

Search bar is confucing

I always prefer picked collecion, mostly popular

Save collection — Where do you want to save?

Folder insie a folder needed

Private or public folder

I want to see near me or plan my trip

How far it is?

I want to see only nearby

What's around

Today event → I like but want to know walk and distance time

Want to see friends collection → I want to see how they plan

Filter distance centric

Surrounding me, happening around me

Popular around you

Event around you

Choose a distance 10 mins to walk

Save collection → Want to share in Instagram stories

Same kind of photos in a different angle I will

How you plan today?

Instagram

Google

Notion

Best places to visit

Randomly explore

Follow people

Notion → trip advisor

Several blog → How many people talking about this

Insights gleaned from these observations

Field research

For basic research, I did an invision prototype testing, but on Sunday I am planning to go outside and test with some stranges

[Yet to do]

User 3

User 4

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