Top 10 Customer Service Tools Unicorns Are Using on Social Media
Customer service on social media is one of the main activities of leading brands, so we checked 17 unicorns in order to discover what are the most popular services for customer service.
One of the things we discovered is that brands are using completely different tools to manage their activity on social media and manage their customer service on social media. The results are below.
Used by Snapchat, GoPro
Used by Airbnb
Used by Theranos
Used by MongoDB
Used by Xiaomi
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