How to choose your brands ambassador

SocialMedia.Market
SocialMedia.Market
Published in
3 min readFeb 19, 2018

A brand ambassador is a personality with a certain amount of audience who promotes a brand and its products to their network with the goal of boosting brand awareness and increasing sales. When targeting customers and popular personalities to become brand ambassadors, it is important to define what their workflow will be. Brand ambassadors can appear in ad campaigns, written content, attend corporate events, post photos featuring your products, and perform many more activities.

Classically, brand ambassadors have been celebrities with certain name recognition who have been typically paid for their efforts. For instance, the largest deal in the history of Nike — shoes and apparel giant — has been a lifetime deal with LeBron James, so that he remained the face of the brand as long as Nike would want it. Beauty industry corporations sign deals with fashion models and actresses every day. Brands certainly feel happy about it — and they hope those influencers will earn them even more money. Why are they so sure about the profit? Because brand ambassadors are the easiest way to effectively reach out to the public. Famous brand ambassadors help with the following:

  • Giving a face to a brand — humanizing it so that the audience feels more connected.
  • Adding to general trust — despite all the research, if a celebrity uses it, it must be a good choice. People would be more eager to buy the product when they know its competitive advantage, which is easily done through public figure endorsement.
  • Using the ambassador’s style and image — they make it easier to show who the product is for and what it is used for.
  • Encouraging local ambassadorship — the targeted audience will surely let the word about the product slip within their social circles.

Brand ambassadors are a crucial extension to brands so, in order to hire one, you should take a lot of nuances into account. First of all, you might as well hire a professional. Finding someone experienced and reliable. A brand ambassador that will not take time to learn more about your product will not do any good to your advertising campaign. Attracting the audience without informing it about the brand is not enough. This leads to the second point: devote some time to train the ambassador. Provide the influencer with the primary source of information about the product. This way you will tackle a number of problems: the public will not be misinformed about the product and the influencer will educate their audience about the brand the way you want. Another important point is choosing the brand ambassador with the relevant personality. For instance, Freshbooks, a company that provides invoice and accounting software for small businesses, advertises only through online educators. You can get their thinking: people who take online classes are altogether likely to become freelancers or kick off a startup.

So while looking for influencers, be sure to choose someone who can back up your story. Last but not least: maintain stronger relationships with an influencer who performs well. People have got volatile nature and hold on to better opportunities. Staying forever on the same terms with your face of the company will gradually discourage them from working for you. Even something rudimentary, like thanking them or sending small meaningful gifts will have a long-lasting impact.

All in all, for today’s entrepreneurs, social media is significantly more than just a fun add-on. Find a brand ambassador on any one of these platforms, and watch public exposure of yours grow. Brand ambassadors are an extension to brands’ conveyance to the market. Hence make sure they have access to the product at no cost and any other perks you can throw their way.

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SocialMedia.Market
SocialMedia.Market

The first decentralized ecosystem for influencer marketing.