Inside the life of a designer at SoftServe — on the bookshelves

Our go-to books for improving craft and quality in our design work

Skipper Chong Warson
SoftServe Design
Published in
2 min readOct 2, 2023


By the SoftServe design center of excellence (COE)

On the user experience bookshelf — spot illustration with physical books, e-books, and digital devices alike

With SoftServe’s design team dispersed across various locations globally, including the U.S., Ukraine, Bulgaria, Poland, Germany, Romania, the U.K., Singapore, Mexico, Colombia, and Chile, fostering effective collaboration while working remote (fully or partially) has become increasingly important. The rise of video calls, online workshops, and digital whiteboards has allowed us glimpses into our colleagues’ home and work environments, complete with human interactions, personal artifacts, plants, the occasional appearance of pets, and our bookshelves.

Inspired by this, we pondered the question: as designers, what books do we keep on our respective shelves? Whether physical or digital, displayed for aesthetic purposes, a quick reference, or some combination thereof, these hold significance and are crucial in our professional lives in understanding complex subjects.

With all of that in mind, we have a growing series of lists as compiled by the SoftServe design group, featuring the best books to elevate your design craft and quality in a variety of specific subject areas:

Other areas coming soon:

  • Change management
  • Data visualization
  • General
  • Graphic & visual design
  • Strategy

Your feedback matters; please share your suggestions if we’ve overlooked an area. And while this round concentrates on physical and digital books, we know various online resources and diverse learning methods in the design world. A subsequent series could highlight those materials.



Skipper Chong Warson
SoftServe Design

Leadership coach, design director at SoftServe, and host of How This Works. Formerly at thoughtbot SF, Fjord NYC, and Shep (acquired) among others.