SoftServe TechComm

SoftServe TechComm

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Oksana Sliusarova

What is the business value of having a Technical Writer on a project?

This article will be useful for Project Managers, Product Owners, Talent Success Specialists, and other people who make decisions on human…

May 17

Tech Writers’ business value

May 17

Mariia Hryntus

Developer onboarding documentation: How to improve the onboarding process for new hires

The excitement can quickly turn into frustration when it comes to poor onboarding and a lack of comprehensive documentation…

Jul 18

An image of a girl used for visual purposes.

Jul 18

Iryna Trepechuk

Preparing for content migration: Essential tips for Technical Writers

In the life of every Tech Communicator, sooner or later, there comes a moment when you have to change the platform for posting your…

Jul 4

The woman is starting the content migration.

Jul 4

Vasylyna Burger

Being a Technical Writer in a team with extreme time zone differences

Technical writing tips and tricks. A summary of a Tech Writer’s experience working in a distributed team with a 9-hour time zone…

Jun 14

A woman sitting in front of her laptop and hourglasses.

Jun 14

Viktoriia Rudenok

Using Gen AI for Technical Communication: My first steps

You are at the beginning of your Technical Writing career path. You haven’t yet tried using Gen AI tools. Or you are curious to learn more…

Jun 10

Using Gen AI for Technical Communication: My first steps

Jun 10

Daria Shatsylo

Importance of Technical Writing in business: A real story of a Tech Writer leading a business…

A story about importance of Technical Writing in business. How Tech Writing helps communicate with customers and brings value to the…

May 23

A person calculating coins and showing an increase in business value

May 23

Olha Melnychuk

Knowledge base migration from a Technical Writer’s perspective

A story by a Technical Communicator about a knowledge base migration from Confluence to SharePoint together with lessons learned.

May 17

Illustration of a migration from Confluence to SharePoint

May 17

Maurice Alvarado

How to use GitHub Copilot for writing API tutorials

Are you a Technical Writer working on developer documentation? Do you need to explain processes that involve code? Do you wish you could…

Apr 10

A person giving instructions to GitHub Copilot.

Apr 10

Iryna Kyrychynska

How to choose a Help Authoring Tool?

You’ll explore the benefits of using different Help Authoring Tools, the features to look for when selecting a tool.

Apr 8

Help Authoring Tools logos and a hand

Apr 8

Nataliya Melnyk

Voice user interface documentation: navigating the world of conversational interfaces

“Alexa, play Coldplay — Fix You. Em, actually, no, resume my latest Spotify podcast!”. At this point, you expect Alexa, a virtual voice…

Mar 14

A computer receiving voice commands

Mar 14

SoftServe TechComm

We are a group of enthusiastic writers offering TechComm services at SoftServe, a leading global IT consultancy (https://www.softserveinc.com). We make complex technology concepts accessible to all. Follow us for a fresh take on Technical Communication, UI/UX, and Microcopy.

Connect with SoftServe TechComm

Editors

SoftServe Technical Communication

We are a group of enthusiastic writers offering TechComm services at SoftServe, a leading global IT consultancy (https://www.softserveinc.com).

Oksana Sliusarova

Technical Writer (Technical Communicator) at SoftServe

Olha Melnychuk

Technical Communication Office Director, SoftServe

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