Top Qualities of a QA Test Manager

Software testing is the new norm of this century and draws attention from almost all organizations. With the increasing demand of software launches, testers face many challenges to deliver quality products. The role of a QA Test Manager in a software testing company is very important in creating successful applications. This position comes with a great responsibility of leading testing teams. QA test managers set quality standards and lead testers in achieving them with predetermined procedures. Quality assurance managers are responsible for a number of tasks and responsibilities, but they can vary for different organizations. Their main role is to lead a team effectively and provide efficient QA results.

Following are a few qualities that one should look for in a qualified QA Test Manager:

1. Lead from Ahead

Testing companies expect a QA Manager to lead from the front. This means that a QA manager should have exceptional experience in software testing and must possess leadership qualities that aid them in leading their team efficiently. They must also have a few essential skills which include:

• Managerial Skills
• Interpersonal Skills
• Technical Skills (IT)
• Problem Solving Skills

2. Encourage the Team to Strive for Success

A QA Manager should encourage their team members to participate with zeal and zest and strive for the individual as well as collective success. Team members should focus on excelling in their technical and professional growth as a result of this motivation. Managers must give them the “push” that is required to bring out their hidden potential and derive positive results. A highly motivated team is more likely to go out of their way to avail any opportunity rather than a demoralized one. A motivated team can be an asset to any company.

3. Build Confident Teams and Delegate Responsibilities Effectively

Managers are responsible for delegating responsibilities to their teams. Building confidence is the key to enhancing testers’ performance abilities. This allows team members to take decisions on their own and feel their responsibility towards their jobs. By delegating responsibility to testers, the gaps between QA teams and customer support can be reduced greatly.

4. Share Information with the Team

Where managers consider it helpful to keep their teams involved with different project requirements, they must also consider sharing relative information with them. QA Managers must identify problems and provide solutions to enable teams to focus on their work. They must emphasize on disseminating information with all the relative stakeholders of a project.

5. Produce Quality Metrics

The main role of QA Managers is to create a friendly and collaborating development to help testing teams produce quality metrics. They can help in identifying testers’ capabilities, and consequently guiding them in the right direction. This helps in reducing the chances of defects caused by testing teams and delivering high-performance applications.

If a QA Manager has these qualities, then a company can definitely derive great business growth through them. QA Managers can create positive environments and keep the teams motivated to help impact a company’s successes directly.