Somia CX Thoughts

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Personally, I used to follow a perfectly crafted rundown when hosting an event — but Jakarta Service Jam 2025 allowed me to approach event…

How our mindset affects we approach in practicing our profession

My experience in conducting experiential testing. A user research method that managed to give contextual insights relevant to real-life…

Sharing our bloopers and our journey in this independent project by Somia Customer Experience

Embrace the winds of uncertainty with mindfulness.

A talk by Dave Airel Benson Mangindaan at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.

Welcome to volume three of the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned…

Welcome to the second volume of the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project…

Welcome to the DiFi Indonesia article series by Somia CX as part of the DiFi (Digital Finance) for All project commissioned by the Bill &…

A talk by Anindya Fitriyanti and Rayi Harjani at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.

Do you have a design research project on hand and would like to explore new methods? In this article, I will share our process of applying…

User experience designers usually design for something tangible or something we can see. We design digital interactions for websites and…

A talk by Radityo Susilo at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.

In this article, I will share some stories and lessons learned from our independent project of 2023.

When we talk about how to run a successful human-centered design or UX project, practitioners usually focus on the content-related aspect…

A talk by Andhyta “Afu” Firselly Utami at Somia Conference Systems Thinking in Design on 8 Nov 2023 by Somia CX.

A Talk by Tong Yee at Systems Thinking in Design on 8 Nov 2023 by Somia CX

Wow, a month has passed since our event happened! We have taken the last month to catchup on our sleep, to quickly reconvene with our…

Just when the pandemic transitioned to endemic, and we might thought that finally things were going back to normal, the world has proven us…

Welcome to the sixth article of Systems Thinking in Design, a publication by Somia CX! In the previous articles, we unpacked the whats…

How do we get started to adopt Systems Thinking to our work? Start by shifting our mindset. Here are 6 mindset to consider.

This article covers some systems mapping tools, leverage points and design levers that we can use to adopt systems thinking into our work.