Documenting brainstorming

Things to be clarified / Questions to be answered

1. “It was unclear at what moments you would give the box to other people.”
2. “who is the target audience?” = do I want to focus on the patients or people who hear the news?
3. “(if it’s a physical kit,)would you get it for me? or would you defer me to a website? or link me to something that wasn’t so expensive?” = Need to put more thoughts on the final form of the end product.
4. Figure out major areas to focus. As of now, there are so many different problems and challenges to be tackled during the process of sharing the diagnosis.

New directions or possibilities

1. It can be an abstract visual representation of what it feels like to have a chronic disorder.
2. It could be a VR experience which allows people to feel some symptoms.
3. Most people think of chronic disorder as a dark and gloomy subject. But maybe it doesn’t have to be. It doesn’t have to be such a taboo thing to talk about. Maybe the tone doesn’t have to be so serious and dark.
4. As of now, it’s focus is on the moment of “sharing diagnosis”. Can it an on-going experience? Can it help patients to track and share daily emotions, physical and mental status with other people? Can it encourage both patients and the other end to have on-going conversations?

Insights

1. “The exercise definitely helped me be more aware of female body and your disorder”.
2. “It feels way more personal and precious.” (Reaction to receiving physical kit which explains the patient’s chronic disorder conditions)
3. It’s more about having a better experience, not a “right” experience. And it’s all personal.
4. Sharing how you feel and what you experience are more important than sharing the “right” information. It’s very emotional.
5. People definitely listen more carefully when they think that you care about them. Your problem becomes their problem/challenge to think about.