Release 1.16

We’re committed to continually improving our financial services across the region, from Georgia to Uzbekistan. With a data-driven approach, we strive to make our products better with each update. Today, we’re excited to delve into the details of our latest release, a period marked by significant changes. Join us as we uncover all the updates and enhancements from our recent rollout.

Streamlining Prescore Pages:

• Streamlined Application Forms: The loan application process underwent a significant facelift, with redesigned forms boasting intuitive interfaces and simplified navigation.
• Impact: Improved user satisfaction and operational efficiency, potentially leading to increased business generation.

Score & Choose Offer Streamline:

• Optimized Application Process: By reducing the number of screens and enhancing flow, the loan application journey became more user-friendly and efficient.
• Result: A projected decrease in user abandonment rates and a boost in successful application completions.

Increase ICL Product Limit to 100 million:

• Regulatory Alignment: Adjustments were made to adhere to new regulations, empowering banks to disburse loans of up to 100 million Uzbek soms without physical interaction.
• Outcome: Enhanced flexibility for clients and streamlined compliance with regulatory requirements.

Payme Disbursement Options:

• Introduction of P2P Transfer Fee: Users gained the flexibility to opt for fee-free TBC disbursements or pay a 0.7% commission for P2P transfers to other bank cards.
• Impact: Greater user control over disbursement preferences, fostering transparency and flexibility in financial management.

Payme Funnel Improvements for WingsDM:

• Simplified Application Forms: A redesigned loan application interface aimed at simplifying the process while adhering to brand guidelines.
• Anticipated Result: Substantial enhancement in user satisfaction and smoother application journeys, potentially translating to increased business volume.

Loan Repayment in Payme:

• Seamless Repayment Access: Introduction of a payment button within the web view, facilitating convenient loan repayments.
• Expected Outcome: Streamlined repayment processes, leading to improved user satisfaction and enhanced financial management.

Integration with CRIF (Credit Bureau):

• Expanded Credit Data Access: Integration with CRIF broadened access to credit data, augmenting credit scoring capabilities.
• Projected Impact: Enhanced risk assessment and more informed lending decisions, potentially reducing default rates.

Fixed Penalty for ICL Product:

• Penalty Implementation: Introduction of a fixed fine for overdue payments, incentivizing timely repayments.
• Expected Result: Improved loan repayment punctuality, potentially minimizing default risks.

Credentials for Merchants in Paying Loans:

• Enhanced Payment Flexibility: Soft Collection Team API enhancements to accommodate payments from distinct merchants.
• Anticipated Outcome: Smoother payment processing, ensuring seamless transactions for clients and merchants alike.

Schedule Payment Option in Mobile App:

• Enhanced Payment Flexibility: Introduction of prepayment and scheduled payment options for users.
• Projected Impact: Improved user convenience and personalized payment management, potentially leading to higher client satisfaction.

ICL Post-Closure Funds Transfer Automation:

• Efficient Funds Management: Implementation of automated procedures to transfer residual balances post-loan closures.
• Result: Streamlined operations and optimized fund utilization, potentially reducing operational overheads.

Payme Funnel Improvements for Disburse:

• Process Optimization: Removal of unnecessary pages and refinement of disbursement flows for enhanced user experience.
• Outcome: Expedited disbursement processes, potentially reducing user effort and increasing completion rates.

Card Order — Product Analytics Events Logging:

• Comprehensive Analytics: Implementation of robust logging mechanisms to track card-related events across products.
• Expected Impact: Enhanced data-driven decision-making and product optimization, potentially improving user experiences.

Uzcard Virtual — Default Order:

• Expanded Card Offerings: Enhancement of default virtual card offerings to include both Uzcard and Humo virtual cards.
• Anticipated Result: Increased user choice and enhanced access to digital banking services.

Payme — Create API to Return Ordered TBC Cards/Accounts:

• Streamlined Access: Development of a dedicated API to facilitate access to ordered TBC cards and accounts within the Payme platform.
• Outcome: Enhanced integration between Payme and TBC services, potentially improving user convenience and accessibility.

Add Card — Check Card Owner For UzCard:

• Security Enhancement: Implementation of card ownership verification to bolster platform security.
• Expected Impact: Increased confidence among users and heightened platform security, potentially reducing fraudulent activities.

Savings/Term Deposit — Integrate Uzcard Virtual:

• Streamlined Fund Management: Integration of Uzcard Virtual into savings and term deposit processes for efficient fund handling.
• Result: Enhanced user convenience and access to funds, potentially driving increased engagement with savings products.

Savings/Term Deposit — Change Texts of SMS Notifications:

• Improved Communication: Transition to concise SMS notifications for deposit-related actions to enhance user communication.
• Anticipated Outcome: Reduced user confusion and improved engagement with deposit-related services, potentially leading to higher satisfaction levels.

Payme — Transfer Loan From Account to Card (Commission):

• Transparent Transaction Process: Implementation of a streamlined process for loan disbursement, accompanied by clear notifications.
• Outcome: Improved user trust and satisfaction through transparent transaction handling.

Card Operation — Debit Process Improvement:

• Operational Efficiency: Maintenance enablement on different operations to minimize incidents and ensure smoother debit transactions.
• Expected Result: Reduction in operational disruptions and enhanced transaction reliability.

Remittances — Receive Money on Uzcard Virtual:

• Expanded Service Offering: Integration with major money transfer operators to facilitate direct international transfers onto Uzcard Virtual cards.
• Anticipated Impact: Increased accessibility to international funds, potentially attracting new users and driving platform growth.

Bill Payments — Grouping:

• Enhanced Payment Organization: Introduction of a feature allowing users to group utility payment templates for improved management.
• Projected Outcome: Streamlined bill management and increased user control, potentially reducing payment errors and enhancing user satisfaction.

Bill Payments — Pay from Uzcard Virtual:

• Payment Flexibility: Implementation of a feature enabling users to make payments using active cards within the Space app.
• Expected Impact: Simplified payment processes and reduced error rates, potentially enhancing user experience and engagement.

CSAT Redesign:

• Enhanced Feedback Mechanism: Redesign of the Customer Satisfaction feature for improved engagement and usability.
• Outcome: Increased user feedback and participation, leading to more informed service improvements.

Intro Screens Redesign:

• Improved Onboarding Experience: Redesign of introductory screens to enhance user engagement and comprehension.
• Expected Result: Reduced user confusion and increased onboarding success rates.

Onboarding UX Improvements:

• Usability Enhancement: Refinement of onboarding processes to address user feedback and improve clarity.
• Anticipated Impact: Smoother onboarding journeys and increased user satisfaction, potentially reducing dropout rates.

Set Automatic Log out in 5 minutes instead of 2:

• Security Enhancement: Implementation of automatic logout to enhance user account security.
• Outcome: Improved account protection and reduced risk of unauthorized access.

Track User Registration Funnel:

• Performance Monitoring: Introduction of tracking mechanisms to monitor user registration processes.
• Expected Impact: Enhanced visibility into user acquisition metrics and optimization of registration flows.

Modularisation (iOS and Android):

• Architectural Refinement: Restructuring of mobile applications into modular architectures for improved scalability and maintainability.
• Projected Outcome: Faster development cycles, increased code quality, and enhanced app performance.

In conclusion, Space International, in collaboration with TBC UZ and Payme, is spearheading a comprehensive technological transformation aimed at enhancing user experiences, streamlining operations, and fostering business growth. Through a series of strategic initiatives spanning various aspects of their platforms, they are poised to deliver significant value to their users and stakeholders alike.