😷Conversational AI is Helping Us All Be Healthier

Health has come out as the number one sector globally for AI investment in a recent survey by CB Insights (followed by Financial Services and Retail).

We’re particularly excited about NHS advice being available on Alexa: it addresses a real problem of “digital exclusion”. A way to access government advice through hands-free voice computers is a wonderful development.

We’re in an age where it’s becoming easier every day to have conversations with technology, using our own language. And we want to do it: experiment after experiment also reveals that we tend to trust computers more than people — one more example of that is in our latest CogX talk by CEO David Burden at Daden Ltd about his experience building virtual personas for the Ministry of Defense.

New Talk from CogX!

Building advanced conversational agents with MoD
Another fantastic CogX talk has come out! CEO David Burden of Daden has been creating conversational AI for decades and in this talk he shares deep insight about how to design and test exceptionally useful conversational AI experiences.
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Leading the Pack

Microsoft moves into conversational AI healthcare
This is a very interesting move: Microsoft is providing out-of-the-box “Healthcare Bot Instances”. You can try out a demo diagnostician. GDPR and HIPAA compliant.
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How AI is coaching customer service agents
Digital coaches are growing in number: this story is a great example of “the future is now”, how a conversational coach helps call centre agents with real time performance. Expect more of this to come, everywhere, addressing a real problem of performance.
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Numbers That Matter

Chatbots are helping teenagers with sex education
Roo is Planned Parenthood’s chatbot focused on answering questions about sex and sexual health. The article has some great stats and lessons learned from the chatbot.
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Learn From the Pros

“Alexa, how do I treat a migraine?” (NHS partnership)
The NHS’ recent partnership with Amazon Alexa will help patients, especially the elderly, blind and those who cannot access the internet through traditional means, to get professional, NHS-verified health information in seconds, through simple voice commands.
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Making an Impact

Hidden discoveries found in 3.3m scientific papers
A group of researchers have used machine learning to analyse millions of scientific abstracts. This analysis is an exciting step forward in accelerating scientific discovery and discovering new materials.
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