Experience Transformation for the Connected Age

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Transition to Multiexperience Strategies

“Multiexperience replaces technology-literate people with people-literate technology.” — Gartner Top 10 Strategic Technology Trends for 2020

“The digital user experience is now multi modal and has moved beyond just mobile and web apps, and if enterprises want to meet customers where they are, whether that is through chat, voice or through wearables, it’s imperative for enterprises to invest in integrated multiexperience development.” — Suhas Uliyar, VP, Product Management, Oracle

Disrupt Customer Expectations

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Opportunities for Experience Transformation

“30% of US consumers rate chatbot interactions as “very effective” in dealing with customer service issues.” — Microsoft

Transforming Tech Support

The Automated & Human Partnership

Experience Transformation Expertise



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