Marketing Myopia Case Study: A Startup’s Wake-Up Call

Gokalp Caniklioglu
Startup But Not Unicorn
6 min readAug 30, 2023

When creating new things and responding to changes in what people want, we’re joining an entrepreneur on their adventure. This adventure is full of strong feelings, hard work, and always trying to do their best. But there’s a tricky problem called ‘marketing myopia’ that can sneak up on them.

Marketing Myopia

Think about a company that makes smartphones. They might spend a lot of time making the hardware really good, but forget to think about how easy it is for people to use or how much people care about protecting the environment. Marketing myopia is when businesses get too focused on their own product and forget about what people really want and need.

Meet Alex and His Revolution

Meet Alex, someone who wants to build something important. He’s full of excitement and has big dreams. He’s not just thinking about making a product. He wants to leave a mark. And so, he begins a special journey. Alex is like a big thinker. He’s really into coming up with new ideas. The cool thing he’s planning might not stay cool if he doesn’t pay attention to what people actually want.

Alex starts a new business that brings something really different to factories. It’s a Virtual Reality (VR) Training Platform that helps workers learn better. Instead of boring classes, they can feel like they’re really there. The special thing he made has cool technology and things that look amazing. It’s all about giving the best training. Alex is pretty sure he’s found a new way to make training awesome and exciting.

At the start, a few smart companies noticed how good Alex’s VR Training Platform could be. They think it could help workers learn faster, work better, and save money. But, this good thing is just a little one. While Alex feels excited about these wins, the big attention he wants doesn’t happen, and his thing has a hard time getting noticed in the busy world of factories.

About his VR Training Platform, people talk a lot about how cool it is, but they don’t talk about if it’s really needed. This is the start of a tricky journey that Alex doesn’t know could lead him into a problem called marketing myopia, where he only sees what he wants to see.

Feedback That Got Lost

People who use the VR Training Platform start sharing their thoughts. Some like how real it feels, but others have trouble using it. But Alex and his team start feeling too proud and ignore the not-so-good thoughts. They think their idea is so good that they don’t need anyone else’s ideas.

They don’t realize that these thoughts from people are really important. They could help make their thing even better. But they stop listening because they’re too focused on what they already think is right. It’s like they’re not paying attention to the map while they’re driving.

Time goes by but the thing they expected to happen doesn’t. Alex and his team are confused. Their amazing VR Training Platform should have been a big hit. They believed in it a lot and thought everyone else would too. Even though the tech is cool, what the industry really needs is something more than just new technology. They need things that can solve their big problems. The special VR Training Platform isn’t making a big impact like they thought, and this makes the team confused and people don’t really care.

Now, Alex has to make a choice. He needs to face the mistake he made and try to bring back the excitement he had before. This journey won’t be easy, but it’s in these tough moments that he can really change things.

The Awakening

Alex keeps looking at the slow progress, and suddenly, he realizes something important. His problem was that he was too focused on his amazing VR Training Platform that he didn’t see the real problems in the manufacturing industry. The problem is that the platform was only made to show off the technology, not to help with the real challenges. It doesn’t teach workers how to deal with real factory issues. Because of this, the platform doesn’t really help the factories as much as Alex thought it would. It’s like trying to use a hammer to fix a computer. People need a tool that fits the job they have, not just something that looks good.

Alex and his team wake up to their mistakes and decide to make a big change. They start paying attention to what the industry really needs. They made a big change to their VR Training Platform. Before, it was only about showing off cool technology. But now, it’s all about solving real problems that factories have every day. They understand that their platform needs to help with important things like making things faster, keeping workers safe, and doing a good job overall.

Their idea is to work closely with factories. They ask factories what they need and then change their platform to match. They make the platform like a tool that fits exactly what factories do. It leads them away from the problems they are facing. They make their VR Training Platform much better, and this helps factories a lot. The platform isn’t just about technology now; it’s about helping factories succeed and do their best.

The Pivot

Before, they were making the platform like a game. It had things that looked cool, but it didn’t teach workers the right stuff. They realized that the platform wasn’t matching up with what real factories are like. In real factories, workers face challenges like machines breaking down, safety emergencies, quick task completion, time management, and adapting to unexpected situations. However, the platform’s initial version failed to address these practical needs. This mismatch meant that workers weren’t getting the training they needed for their real jobs.

To fix this, they made a big change to the platform. They created simulations that closely resembled real factory scenarios. They added a simulation where workers had to fix a machine that suddenly stopped working. They made a scenario where workers had to follow safety rules during a fire emergency. They designed a challenge where workers had to assemble products correctly and quickly. They developed a module that taught workers how to manage their time and tasks efficiently. They included a simulation that let workers practice handling unexpected situations without panicking.

These changes made a huge difference. Factories started to see that the platform could really help them. It’s not just a cool thing anymore. It’s a tool that factories need to be better and safer.

Conclusion

The journey we’ve seen teaches us how the market really works. It’s about making things better after making mistakes. Changing from not knowing the market to knowing it well is like a light for other business owners.

Even as technology changes quickly, this story stays true. It tells us to be open to new ideas, to listen to customers, and to change when needed. A good idea only works when people want and need it.

But here’s a secret. Marketing myopia seems easy to avoid, and no one believes they’ll fall into it. However, it’s like a sneaky trap that can catch anyone. Alex’s journey shows us how important it is to stay alert and really understand the market, even when things seem simple. Don’t get stuck in just your own ideas. Learn from others and make your own journey a success.

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