How Hai Sang Hong transformed from traditional wholesale to omnichannel commerce with Delight

Hai Sang Hong on Google Assistant (demo in Cantonese)

Summary

A history of taste-making

Examples of Asian delicacies from HSH

Digital transformation: from B2B to B2C

HSH’s Online Shop, powered by Shopify

Extending Shopify: from web store to omnichannel commerce

HSH Store on Facebook Messenger

A history of taste-making, a future of innovation

“Delight’s omnichannel commerce solution complemented our Shopify store perfectly. We can now offer shopping experiences to users wherever they are — on the web, on messaging and on voice assistants.”

“It helped us get more customers, increased sales and eliminated cost of manual replies,” Kenneth reflected. “It is so easy to use, yet incredibly powerful.”

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The cloud platform for businesses to build AI assistants across multiple platforms | Innovating delightful ways to connect people